{"id":77559,"date":"2026-04-24T01:57:28","date_gmt":"2026-04-23T23:57:28","guid":{"rendered":"https:\/\/kstoryespana.com\/?page_id=77559"},"modified":"2026-04-24T01:58:05","modified_gmt":"2026-04-23T23:58:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kstoryespana.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"77559\" class=\"elementor elementor-77559\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f9345f e-con-full e-flex e-con e-parent\" data-id=\"1f9345f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22e2e03 elementor-widget elementor-widget-html\" data-id=\"22e2e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ============================================ -->\n<!-- PRIVACY POLICY \u2014 EN + ES (TranslatePress) -->\n<!-- ============================================ -->\n\n<style>\n.kstory-priv-wrap { max-width: 960px; margin: 0 auto; padding: 20px 18px 60px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; color: #1a1a1a; line-height: 1.7; }\n.kstory-priv-wrap * { box-sizing: border-box; }\n\n\/* Hero *\/\n.kstory-priv-hero {\n  background: linear-gradient(135deg, #0F0F2E 0%, #0066cc 100%);\n  color: #fff; padding: 38px 28px; border-radius: 14px; text-align: center; margin-bottom: 26px;\n}\n.kstory-priv-hero h1 { color:#fff; margin:0 0 8px; font-size: 2em; font-weight: 800; letter-spacing: -0.5px; }\n.kstory-priv-hero .sub { font-size: 0.98em; opacity: 0.92; max-width: 640px; margin: 0 auto; }\n.kstory-priv-hero .updated { margin-top: 14px; display:inline-block; background: rgba(255,255,255,0.15); padding: 6px 14px; border-radius: 999px; font-size: 0.85em; }\n\n\/* Controller card *\/\n.kstory-priv-ctrl {\n  background: #f0f7ff; border: 2px solid #0066cc; border-radius: 12px;\n  padding: 20px 24px; margin-bottom: 30px;\n}\n.kstory-priv-ctrl h2 { margin: 0 0 12px; color: #0F0F2E; font-size: 1.15em; display:flex; align-items:center; gap:8px; }\n.kstory-priv-ctrl .grid { display: grid; grid-template-columns: 180px 1fr; gap: 8px 16px; font-size: 0.94em; }\n@media (max-width: 640px) { .kstory-priv-ctrl .grid { grid-template-columns: 1fr; gap: 4px 0; } .kstory-priv-ctrl .grid dt { margin-top: 10px; } }\n.kstory-priv-ctrl dt { font-weight: 700; color: #0066cc; }\n.kstory-priv-ctrl dd { margin: 0; color: #1a1a1a; }\n\n\/* TOC *\/\n.kstory-priv-toc {\n  background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 12px;\n  padding: 18px 22px; margin-bottom: 30px;\n}\n.kstory-priv-toc h3 { margin: 0 0 10px; color: #0F0F2E; font-size: 1.02em; }\n.kstory-priv-toc ol { margin: 0; padding-left: 22px; columns: 2; column-gap: 24px; }\n@media (max-width: 640px) { .kstory-priv-toc ol { columns: 1; } }\n.kstory-priv-toc li { margin: 5px 0; font-size: 0.92em; }\n.kstory-priv-toc a { color: #0066cc; text-decoration: none; }\n.kstory-priv-toc a:hover { text-decoration: underline; }\n\n\/* Sections *\/\n.kstory-priv-wrap h2.sec { margin: 40px 0 14px; padding: 0 0 8px; border-bottom: 2px solid #0066cc; color: #0F0F2E; font-size: 1.3em; }\n.kstory-priv-wrap h2.sec .num { background: #0066cc; color: #fff; display: inline-block; width: 30px; height: 30px; border-radius: 8px; text-align: center; line-height: 30px; font-size: 0.82em; margin-right: 10px; }\n.kstory-priv-wrap h3.sub { margin: 20px 0 8px; color: #0066cc; font-size: 1.05em; }\n.kstory-priv-wrap p { margin: 10px 0; }\n.kstory-priv-wrap ul, .kstory-priv-wrap ol { margin: 10px 0; padding-left: 22px; }\n.kstory-priv-wrap li { margin: 6px 0; }\n.kstory-priv-wrap a { color: #0066cc; }\n\n\/* Highlight boxes *\/\n.kstory-priv-key {\n  background: #f0fdf4; border-left: 4px solid #10B981; padding: 14px 18px; margin: 16px 0; border-radius: 8px; font-size: 0.94em;\n}\n.kstory-priv-key strong { color: #065f46; }\n.kstory-priv-note {\n  background: #fffbeb; border-left: 4px solid #FACC15; padding: 14px 18px; margin: 16px 0; border-radius: 8px; font-size: 0.94em;\n}\n.kstory-priv-note strong { color: #78350f; }\n\n\/* Data table *\/\n.kstory-priv-table {\n  width: 100%; border-collapse: collapse; margin: 16px 0; font-size: 0.92em; background: #fff;\n  border: 1px solid #e2e8f0; border-radius: 10px; overflow: hidden;\n}\n.kstory-priv-table th {\n  background: #0F0F2E; color: #fff; padding: 12px 14px; text-align: left; font-size: 0.85em; letter-spacing: 0.5px; text-transform: uppercase; font-weight: 700;\n}\n.kstory-priv-table td { padding: 12px 14px; border-top: 1px solid #e2e8f0; vertical-align: top; }\n.kstory-priv-table tr:nth-child(even) td { background: #f8fafc; }\n.kstory-priv-table .basis { display:inline-block; padding: 2px 8px; border-radius: 999px; font-size: 0.82em; font-weight: 700; }\n.kstory-priv-table .basis.contract { background:#dbeafe; color:#1e40af; }\n.kstory-priv-table .basis.legal { background:#fee2e2; color:#991b1b; }\n.kstory-priv-table .basis.consent { background:#dcfce7; color:#166534; }\n.kstory-priv-table .basis.interest { background:#fef3c7; color:#78350f; }\n\n\/* Rights grid *\/\n.kstory-rights { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px,1fr)); gap: 14px; margin: 16px 0 24px; }\n.kstory-right {\n  background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 10px; padding: 14px 16px;\n}\n.kstory-right h4 { margin: 0 0 4px; color: #0F0F2E; font-size: 0.98em; display: flex; align-items: center; gap: 8px; }\n.kstory-right h4 .ico { background: #0066cc; color: #fff; width: 26px; height: 26px; border-radius: 7px; display: inline-flex; align-items: center; justify-content: center; font-size: 0.85em; }\n.kstory-right p { margin: 0; font-size: 0.88em; color: #475569; }\n\n\/* AEPD callout *\/\n.kstory-aepd {\n  background: linear-gradient(135deg, #0066cc 0%, #0052a3 100%); color: #fff;\n  padding: 18px 22px; border-radius: 12px; margin: 20px 0;\n  display: flex; gap: 18px; align-items: center; flex-wrap: wrap;\n}\n.kstory-aepd .ico { font-size: 2em; line-height: 1; }\n.kstory-aepd h4 { color: #fff; margin: 0 0 4px; font-size: 1.05em; }\n.kstory-aepd p { margin: 0; font-size: 0.92em; opacity: 0.95; }\n.kstory-aepd a { color: #FACC15; font-weight: 700; text-decoration: underline; }\n\n\/* Footer *\/\n.kstory-priv-footer {\n  margin-top: 40px; padding: 20px; background: #f1f5f9; border-radius: 10px; text-align: center; font-size: 0.9em; color: #475569;\n}\n.kstory-priv-footer strong { color: #0F0F2E; }\n<\/style>\n\n<!-- ============================================ -->\n<!-- ENGLISH VERSION -->\n<!-- ============================================ -->\n<div class=\"kstory-lang-en kstory-priv-wrap\">\n\n  <section class=\"kstory-priv-hero\">\n    <h1>\ud83d\udd12 Privacy Policy<\/h1>\n    <p class=\"sub\">How KStory Espa\u00f1a collects, uses, and protects your personal data, in full compliance with the EU GDPR and Spanish data-protection law.<\/p>\n    <span class=\"updated\">Last updated: 24 April 2026<\/span>\n  <\/section>\n\n  <div class=\"kstory-priv-ctrl\">\n    <h2>\ud83d\udc64 Data Controller<\/h2>\n    <dl class=\"grid\">\n      <dt>Company name<\/dt><dd>K MOMENT EUROPE SL<\/dd>\n      <dt>Trade name<\/dt><dd>KStory Espa\u00f1a<\/dd>\n      <dt>Tax ID (CIF)<\/dt><dd>B22436356<\/dd>\n      <dt>Registered address<\/dt><dd>Plaza San Francisco 1, 29008 M\u00e1laga, Spain<\/dd>\n      <dt>Email<\/dt><dd><a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a><\/dd>\n      <dt>Website<\/dt><dd>kstoryespana.com<\/dd>\n    <\/dl>\n  <\/div>\n\n  <div class=\"kstory-priv-toc\">\n    <h3>Table of Contents<\/h3>\n    <ol>\n      <li><a href=\"#en-p1\">Scope<\/a><\/li>\n      <li><a href=\"#en-p2\">Data we collect<\/a><\/li>\n      <li><a href=\"#en-p3\">Why we process data & legal basis<\/a><\/li>\n      <li><a href=\"#en-p4\">Retention periods<\/a><\/li>\n      <li><a href=\"#en-p5\">Who we share data with<\/a><\/li>\n      <li><a href=\"#en-p6\">International transfers<\/a><\/li>\n      <li><a href=\"#en-p7\">Your rights<\/a><\/li>\n      <li><a href=\"#en-p8\">Security measures<\/a><\/li>\n      <li><a href=\"#en-p9\">Cookies<\/a><\/li>\n      <li><a href=\"#en-p10\">Minors<\/a><\/li>\n      <li><a href=\"#en-p11\">Filing a complaint<\/a><\/li>\n      <li><a href=\"#en-p12\">Changes to this policy<\/a><\/li>\n    <\/ol>\n  <\/div>\n\n  <h2 class=\"sec\" id=\"en-p1\"><span class=\"num\">1<\/span>Scope of this Policy<\/h2>\n  <p>This Privacy Policy explains how K MOMENT EUROPE SL (hereinafter \"KStory Espa\u00f1a\") processes personal data of visitors, customers, and newsletter subscribers of the website <strong>kstoryespana.com<\/strong> and of our physical store in M\u00e1laga.<\/p>\n  <p>The processing is carried out in accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation, \"GDPR\"), Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Law 34\/2002 on Information Society Services (LSSICE).<\/p>\n\n  <h2 class=\"sec\" id=\"en-p2\"><span class=\"num\">2<\/span>Data we collect<\/h2>\n  <p>Depending on how you interact with us, we may process the following categories of personal data:<\/p>\n  <ul>\n    <li><strong>Identification data<\/strong> \u2014 name, surname, date of birth (optional, only if you share it).<\/li>\n    <li><strong>Contact data<\/strong> \u2014 email address, phone number, postal address.<\/li>\n    <li><strong>Billing & tax data<\/strong> \u2014 billing address, DNI\/NIE\/CIF when you request a fiscal invoice.<\/li>\n    <li><strong>Order data<\/strong> \u2014 products purchased, order history, unboxing videos or photos you voluntarily send us.<\/li>\n    <li><strong>Payment data<\/strong> \u2014 card type and last 4 digits (the full card number is never stored by us; it is processed directly by the PSD2-compliant payment provider).<\/li>\n    <li><strong>Account data<\/strong> \u2014 username, encrypted password, loyalty points balance.<\/li>\n    <li><strong>Marketing data<\/strong> \u2014 newsletter preferences, interaction with our emails and social channels.<\/li>\n    <li><strong>Technical data<\/strong> \u2014 IP address, browser, device, pages visited, cookies (see section 9).<\/li>\n    <li><strong>Customer-service data<\/strong> \u2014 content of emails and Instagram DMs exchanged with our support team.<\/li>\n  <\/ul>\n  <p>We collect this data either directly from you (when you register, check out, subscribe, or contact us) or automatically (technical data from your device).<\/p>\n\n  <h2 class=\"sec\" id=\"en-p3\"><span class=\"num\">3<\/span>Why we process your data & legal basis<\/h2>\n  <table class=\"kstory-priv-table\">\n    <thead>\n      <tr><th>Purpose<\/th><th>Legal basis (GDPR Art. 6)<\/th><\/tr>\n    <\/thead>\n    <tbody>\n      <tr><td>Processing your orders, shipments and returns.<\/td><td><span class=\"basis contract\">Contract<\/span><\/td><\/tr>\n      <tr><td>Managing your user account and loyalty points.<\/td><td><span class=\"basis contract\">Contract<\/span><\/td><\/tr>\n      <tr><td>Issuing fiscal invoices and complying with accounting, tax and commercial law.<\/td><td><span class=\"basis legal\">Legal obligation<\/span><\/td><\/tr>\n      <tr><td>Responding to your inquiries via email or Instagram DM.<\/td><td><span class=\"basis contract\">Pre-contractual \/ Contract<\/span><\/td><\/tr>\n      <tr><td>Sending newsletters and commercial communications (new arrivals, pre-orders, offers).<\/td><td><span class=\"basis consent\">Consent<\/span><\/td><\/tr>\n      <tr><td>Customising product recommendations based on your browsing and purchase history.<\/td><td><span class=\"basis interest\">Legitimate interest<\/span><\/td><\/tr>\n      <tr><td>Preventing fraud, chargebacks, and securing our systems.<\/td><td><span class=\"basis interest\">Legitimate interest<\/span><\/td><\/tr>\n      <tr><td>Analytics and improvement of the website.<\/td><td><span class=\"basis consent\">Consent (cookies)<\/span><\/td><\/tr>\n      <tr><td>Conducting giveaways, contests, and community events.<\/td><td><span class=\"basis consent\">Consent<\/span><\/td><\/tr>\n    <\/tbody>\n  <\/table>\n  <p>You can withdraw any consent at any time by writing to <a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a>, without this affecting the lawfulness of processing based on consent prior to its withdrawal.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p4\"><span class=\"num\">4<\/span>How long we keep your data<\/h2>\n  <ul>\n    <li><strong>Customer account<\/strong> \u2014 for as long as the account remains active, plus up to 2 years after the last login to allow reactivation.<\/li>\n    <li><strong>Orders & invoices<\/strong> \u2014 6 years from the date of the order, as required by article 30 of the Spanish Commercial Code.<\/li>\n    <li><strong>Fiscal records<\/strong> \u2014 4 years minimum, pursuant to the General Tax Law (LGT).<\/li>\n    <li><strong>Unboxing videos & claim evidence<\/strong> \u2014 up to 12 months after the claim is resolved.<\/li>\n    <li><strong>Marketing data<\/strong> \u2014 until you unsubscribe or withdraw your consent.<\/li>\n    <li><strong>Customer-service conversations<\/strong> \u2014 up to 24 months from the last contact.<\/li>\n    <li><strong>Technical \/ cookie data<\/strong> \u2014 as detailed in our <a href=\"\/cookie-policy\/\">Cookie Policy<\/a>.<\/li>\n  <\/ul>\n  <p>Once these periods expire, data is securely deleted or anonymised.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p5\"><span class=\"num\">5<\/span>Who we share your data with<\/h2>\n  <p>KStory Espa\u00f1a never sells your personal data. Your data may be shared with the following categories of recipients, acting as data processors under a written agreement (GDPR art. 28):<\/p>\n  <ul>\n    <li><strong>Payment providers<\/strong> \u2014 WooPayments (Stripe), PayPal, Bizum and other PSD2-compliant processors, to capture and settle payments.<\/li>\n    <li><strong>Shipping carriers<\/strong> \u2014 Correos, Correos Express, SEUR, GLS, UPS, DHL and equivalents, to deliver your order.<\/li>\n    <li><strong>Hosting & platform providers<\/strong> \u2014 WP Engine (hosting), Automattic (WooCommerce), Cloudflare (CDN\/security).<\/li>\n    <li><strong>Marketing & analytics providers<\/strong> \u2014 Google (Analytics, Ads), Meta (Instagram, Facebook Pixel) where you have consented via the cookie banner.<\/li>\n    <li><strong>Email service providers<\/strong> \u2014 for transactional and, where applicable, newsletter emails.<\/li>\n    <li><strong>Professional advisors<\/strong> \u2014 accountants, lawyers, and tax authorities, strictly to comply with legal obligations.<\/li>\n  <\/ul>\n  <p>We may also disclose data when required by a competent authority (police, courts, tax administration) under a valid legal order.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p6\"><span class=\"num\">6<\/span>International data transfers<\/h2>\n  <p>Some of our processors (e.g. Google, Meta, Cloudflare) may store or process data in countries outside the European Economic Area. In such cases, the transfer is safeguarded by:<\/p>\n  <ul>\n    <li>An <strong>adequacy decision<\/strong> of the European Commission, or<\/li>\n    <li>The <strong>Standard Contractual Clauses<\/strong> (SCCs) adopted by the European Commission, with additional technical and organisational measures where necessary.<\/li>\n  <\/ul>\n  <div class=\"kstory-priv-note\"><strong>Korean suppliers note:<\/strong> products for pre-order and stock replenishment are purchased from authorised distributors in South Korea. However, <strong>your personal data is not shared with those distributors<\/strong> \u2014 they only receive aggregated order volume and our M\u00e1laga warehouse address.<\/div>\n\n  <h2 class=\"sec\" id=\"en-p7\"><span class=\"num\">7<\/span>Your rights<\/h2>\n  <p>Under the GDPR, you have the following rights with respect to your personal data:<\/p>\n  <div class=\"kstory-rights\">\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\udc41\ufe0f<\/span> Access<\/h4><p>Know which data we hold about you.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u270f\ufe0f<\/span> Rectification<\/h4><p>Correct inaccurate or outdated data.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\uddd1\ufe0f<\/span> Erasure<\/h4><p>\"Right to be forgotten\" \u2014 delete your data when it is no longer needed.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u23f8\ufe0f<\/span> Restriction<\/h4><p>Limit processing under specific circumstances.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\udce6<\/span> Portability<\/h4><p>Receive your data in a portable format.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\uded1<\/span> Objection<\/h4><p>Object to processing based on legitimate interest or direct marketing.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83e\udd16<\/span> No automated decisions<\/h4><p>Not to be subject to decisions based solely on automated processing that significantly affect you.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u21a9\ufe0f<\/span> Withdraw consent<\/h4><p>At any time, without affecting prior lawful processing.<\/p><\/div>\n  <\/div>\n  <p>To exercise any of these rights, send an email to <a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a> with a copy of an identity document (DNI, NIE or passport) so we can verify your identity. We will respond within <strong>1 month<\/strong>, extendable by 2 additional months in complex cases.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p8\"><span class=\"num\">8<\/span>Security measures<\/h2>\n  <p>KStory Espa\u00f1a implements appropriate technical and organisational measures to protect your data against loss, alteration, unauthorised access or disclosure, including:<\/p>\n  <ul>\n    <li>HTTPS (TLS) encryption across the entire website.<\/li>\n    <li>Firewalls, regular security patches and malware scanning on our hosting environment.<\/li>\n    <li>Access control based on the principle of least privilege, with individual credentials.<\/li>\n    <li>Passwords stored hashed with industry-standard algorithms.<\/li>\n    <li>Regular encrypted backups with controlled retention.<\/li>\n    <li>Signed data-processing agreements (art. 28 GDPR) with all our providers.<\/li>\n  <\/ul>\n  <div class=\"kstory-priv-key\"><strong>Data breach notification:<\/strong> in the unlikely event of a personal data breach likely to result in a risk to your rights, we will notify the Spanish Data Protection Agency within 72 hours and, where required, inform you directly.<\/div>\n\n  <h2 class=\"sec\" id=\"en-p9\"><span class=\"num\">9<\/span>Cookies<\/h2>\n  <p>Our Website uses own and third-party cookies to guarantee proper operation, analyse browsing and, subject to your consent, show personalised content. You can manage your preferences at any time from the cookie banner. Full details in our <a href=\"\/cookie-policy\/\">Cookie Policy<\/a>.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p10\"><span class=\"num\">10<\/span>Minors<\/h2>\n  <p>Our services are intended for <strong>persons aged 18 or over<\/strong>. Users under that age must not register or place an order without the express authorisation of a parent or legal guardian. If we detect that we have collected data from a minor without valid authorisation, we will delete that data as soon as possible.<\/p>\n\n  <h2 class=\"sec\" id=\"en-p11\"><span class=\"num\">11<\/span>Filing a complaint<\/h2>\n  <p>You have the right to file a complaint with the competent supervisory authority, especially in the EU Member State of your habitual residence, place of work or place where the alleged infringement took place.<\/p>\n  <div class=\"kstory-aepd\">\n    <div class=\"ico\">\ud83c\udfdb\ufe0f<\/div>\n    <div>\n      <h4>Spanish Data Protection Agency (AEPD)<\/h4>\n      <p>C\/ Jorge Juan 6, 28001 Madrid \u2014 <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>. Before filing a formal complaint, we kindly invite you to contact us first at <a href=\"mailto:info@kstoryespana.es\" style=\"color:#FACC15;\">info@kstoryespana.es<\/a> so we can try to resolve your concern.<\/p>\n    <\/div>\n  <\/div>\n\n  <h2 class=\"sec\" id=\"en-p12\"><span class=\"num\">12<\/span>Changes to this Policy<\/h2>\n  <p>We may update this Privacy Policy to reflect changes in our processing practices or in applicable legislation. We will announce any substantial change on the Website and, where appropriate, by email. The version currently in force is the one published on this page, with the \"Last updated\" date at the top.<\/p>\n\n  <div class=\"kstory-priv-footer\">\n    <strong>K MOMENT EUROPE SL<\/strong> \u2014 CIF B22436356 \u2014 Plaza San Francisco 1, 29008 M\u00e1laga, Spain\n  <\/div>\n\n<\/div>\n\n<!-- ============================================ -->\n<!-- SPANISH VERSION -->\n<!-- ============================================ -->\n<div class=\"kstory-lang-es kstory-priv-wrap\">\n\n  <section class=\"kstory-priv-hero\">\n    <h1>\ud83d\udd12 Pol\u00edtica de Privacidad<\/h1>\n    <p class=\"sub\">C\u00f3mo KStory Espa\u00f1a recopila, utiliza y protege tus datos personales, con pleno cumplimiento del RGPD europeo y la normativa espa\u00f1ola de protecci\u00f3n de datos.<\/p>\n    <span class=\"updated\">\u00daltima actualizaci\u00f3n: 24 de abril de 2026<\/span>\n  <\/section>\n\n  <div class=\"kstory-priv-ctrl\">\n    <h2>\ud83d\udc64 Responsable del Tratamiento<\/h2>\n    <dl class=\"grid\">\n      <dt>Raz\u00f3n social<\/dt><dd>K MOMENT EUROPE SL<\/dd>\n      <dt>Nombre comercial<\/dt><dd>KStory Espa\u00f1a<\/dd>\n      <dt>CIF<\/dt><dd>B22436356<\/dd>\n      <dt>Domicilio social<\/dt><dd>Plaza San Francisco 1, 29008 M\u00e1laga, Espa\u00f1a<\/dd>\n      <dt>Email<\/dt><dd><a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a><\/dd>\n      <dt>Sitio web<\/dt><dd>kstoryespana.com<\/dd>\n    <\/dl>\n  <\/div>\n\n  <div class=\"kstory-priv-toc\">\n    <h3>\u00cdndice<\/h3>\n    <ol>\n      <li><a href=\"#es-p1\">\u00c1mbito<\/a><\/li>\n      <li><a href=\"#es-p2\">Datos que recopilamos<\/a><\/li>\n      <li><a href=\"#es-p3\">Finalidades y base jur\u00eddica<\/a><\/li>\n      <li><a href=\"#es-p4\">Plazos de conservaci\u00f3n<\/a><\/li>\n      <li><a href=\"#es-p5\">Destinatarios de los datos<\/a><\/li>\n      <li><a href=\"#es-p6\">Transferencias internacionales<\/a><\/li>\n      <li><a href=\"#es-p7\">Tus derechos<\/a><\/li>\n      <li><a href=\"#es-p8\">Medidas de seguridad<\/a><\/li>\n      <li><a href=\"#es-p9\">Cookies<\/a><\/li>\n      <li><a href=\"#es-p10\">Menores de edad<\/a><\/li>\n      <li><a href=\"#es-p11\">Presentar una reclamaci\u00f3n<\/a><\/li>\n      <li><a href=\"#es-p12\">Modificaciones de esta pol\u00edtica<\/a><\/li>\n    <\/ol>\n  <\/div>\n\n  <h2 class=\"sec\" id=\"es-p1\"><span class=\"num\">1<\/span>\u00c1mbito de esta Pol\u00edtica<\/h2>\n  <p>La presente Pol\u00edtica de Privacidad explica c\u00f3mo K MOMENT EUROPE SL (en adelante, \"KStory Espa\u00f1a\") trata los datos personales de los visitantes, clientes y suscriptores del sitio web <strong>kstoryespana.com<\/strong> y de nuestra tienda f\u00edsica en M\u00e1laga.<\/p>\n  <p>El tratamiento se realiza conforme al Reglamento (UE) 2016\/679 (Reglamento General de Protecci\u00f3n de Datos, \"RGPD\"), la Ley Org\u00e1nica 3\/2018 de Protecci\u00f3n de Datos Personales y garant\u00eda de los derechos digitales (LOPDGDD) y la Ley 34\/2002 de Servicios de la Sociedad de la Informaci\u00f3n (LSSICE).<\/p>\n\n  <h2 class=\"sec\" id=\"es-p2\"><span class=\"num\">2<\/span>Datos que recopilamos<\/h2>\n  <p>En funci\u00f3n de c\u00f3mo interact\u00faes con nosotros, podemos tratar las siguientes categor\u00edas de datos personales:<\/p>\n  <ul>\n    <li><strong>Datos identificativos<\/strong> \u2014 nombre, apellidos, fecha de nacimiento (opcional, solo si la compartes).<\/li>\n    <li><strong>Datos de contacto<\/strong> \u2014 correo electr\u00f3nico, tel\u00e9fono, direcci\u00f3n postal.<\/li>\n    <li><strong>Datos de facturaci\u00f3n<\/strong> \u2014 direcci\u00f3n de facturaci\u00f3n, DNI\/NIE\/CIF cuando solicitas factura.<\/li>\n    <li><strong>Datos de pedido<\/strong> \u2014 productos comprados, historial de pedidos, v\u00eddeos de unboxing o fotos que nos env\u00edes voluntariamente.<\/li>\n    <li><strong>Datos de pago<\/strong> \u2014 tipo de tarjeta y \u00faltimos 4 d\u00edgitos (el n\u00famero completo no es almacenado por nosotros; lo procesa directamente el proveedor de pago conforme a PSD2).<\/li>\n    <li><strong>Datos de cuenta<\/strong> \u2014 nombre de usuario, contrase\u00f1a cifrada, saldo de puntos de fidelizaci\u00f3n.<\/li>\n    <li><strong>Datos de marketing<\/strong> \u2014 preferencias de newsletter, interacci\u00f3n con nuestros emails y redes sociales.<\/li>\n    <li><strong>Datos t\u00e9cnicos<\/strong> \u2014 direcci\u00f3n IP, navegador, dispositivo, p\u00e1ginas visitadas, cookies (ver secci\u00f3n 9).<\/li>\n    <li><strong>Datos de atenci\u00f3n al cliente<\/strong> \u2014 contenido de los emails y DMs de Instagram intercambiados con nuestro equipo.<\/li>\n  <\/ul>\n  <p>Recopilamos estos datos bien directamente de ti (cuando te registras, compras, te suscribes o nos escribes) o bien autom\u00e1ticamente (datos t\u00e9cnicos de tu dispositivo).<\/p>\n\n  <h2 class=\"sec\" id=\"es-p3\"><span class=\"num\">3<\/span>Finalidades del tratamiento y base jur\u00eddica<\/h2>\n  <table class=\"kstory-priv-table\">\n    <thead>\n      <tr><th>Finalidad<\/th><th>Base jur\u00eddica (Art. 6 RGPD)<\/th><\/tr>\n    <\/thead>\n    <tbody>\n      <tr><td>Gestionar tus pedidos, env\u00edos y devoluciones.<\/td><td><span class=\"basis contract\">Contrato<\/span><\/td><\/tr>\n      <tr><td>Administrar tu cuenta de usuario y los puntos de fidelizaci\u00f3n.<\/td><td><span class=\"basis contract\">Contrato<\/span><\/td><\/tr>\n      <tr><td>Emitir facturas y cumplir con la normativa contable, fiscal y mercantil.<\/td><td><span class=\"basis legal\">Obligaci\u00f3n legal<\/span><\/td><\/tr>\n      <tr><td>Responder a tus consultas v\u00eda email o DM de Instagram.<\/td><td><span class=\"basis contract\">Pre-contractual \/ Contrato<\/span><\/td><\/tr>\n      <tr><td>Enviar newsletters y comunicaciones comerciales (novedades, pre-\u00f3rdenes, ofertas).<\/td><td><span class=\"basis consent\">Consentimiento<\/span><\/td><\/tr>\n      <tr><td>Personalizar recomendaciones de producto seg\u00fan tu navegaci\u00f3n y compras.<\/td><td><span class=\"basis interest\">Inter\u00e9s leg\u00edtimo<\/span><\/td><\/tr>\n      <tr><td>Prevenir el fraude, las devoluciones indebidas (chargebacks) y proteger nuestros sistemas.<\/td><td><span class=\"basis interest\">Inter\u00e9s leg\u00edtimo<\/span><\/td><\/tr>\n      <tr><td>Anal\u00edtica y mejora del sitio web.<\/td><td><span class=\"basis consent\">Consentimiento (cookies)<\/span><\/td><\/tr>\n      <tr><td>Realizaci\u00f3n de sorteos, concursos y eventos de comunidad.<\/td><td><span class=\"basis consent\">Consentimiento<\/span><\/td><\/tr>\n    <\/tbody>\n  <\/table>\n  <p>Puedes retirar tu consentimiento en cualquier momento escribiendo a <a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a>, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p4\"><span class=\"num\">4<\/span>Plazos de conservaci\u00f3n<\/h2>\n  <ul>\n    <li><strong>Cuenta de cliente<\/strong> \u2014 mientras la cuenta permanezca activa, m\u00e1s hasta 2 a\u00f1os tras el \u00faltimo inicio de sesi\u00f3n para permitir la reactivaci\u00f3n.<\/li>\n    <li><strong>Pedidos y facturas<\/strong> \u2014 6 a\u00f1os desde la fecha del pedido, conforme al art. 30 del C\u00f3digo de Comercio.<\/li>\n    <li><strong>Documentaci\u00f3n fiscal<\/strong> \u2014 m\u00ednimo 4 a\u00f1os, conforme a la Ley General Tributaria (LGT).<\/li>\n    <li><strong>V\u00eddeos de unboxing y evidencias de reclamaci\u00f3n<\/strong> \u2014 hasta 12 meses tras la resoluci\u00f3n.<\/li>\n    <li><strong>Datos de marketing<\/strong> \u2014 hasta que te des de baja o retires tu consentimiento.<\/li>\n    <li><strong>Conversaciones de atenci\u00f3n al cliente<\/strong> \u2014 hasta 24 meses desde el \u00faltimo contacto.<\/li>\n    <li><strong>Datos t\u00e9cnicos \/ cookies<\/strong> \u2014 seg\u00fan se detalla en la <a href=\"\/cookie-policy\/\">Pol\u00edtica de Cookies<\/a>.<\/li>\n  <\/ul>\n  <p>Transcurridos estos plazos, los datos son eliminados o anonimizados de forma segura.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p5\"><span class=\"num\">5<\/span>Destinatarios de los datos<\/h2>\n  <p>KStory Espa\u00f1a nunca vende tus datos personales. Tus datos pueden ser compartidos con las siguientes categor\u00edas de destinatarios, que act\u00faan como encargados del tratamiento mediante un contrato firmado (art. 28 RGPD):<\/p>\n  <ul>\n    <li><strong>Proveedores de pago<\/strong> \u2014 WooPayments (Stripe), PayPal, Bizum y otros procesadores conformes a PSD2, para capturar y liquidar los pagos.<\/li>\n    <li><strong>Empresas de transporte<\/strong> \u2014 Correos, Correos Express, SEUR, GLS, UPS, DHL y equivalentes, para entregar tu pedido.<\/li>\n    <li><strong>Proveedores de hosting y plataforma<\/strong> \u2014 WP Engine (hosting), Automattic (WooCommerce), Cloudflare (CDN\/seguridad).<\/li>\n    <li><strong>Proveedores de marketing y anal\u00edtica<\/strong> \u2014 Google (Analytics, Ads), Meta (Instagram, Facebook Pixel), cuando hayas dado tu consentimiento en el banner de cookies.<\/li>\n    <li><strong>Proveedores de email<\/strong> \u2014 para emails transaccionales y, cuando proceda, newsletters.<\/li>\n    <li><strong>Asesores profesionales<\/strong> \u2014 asesor\u00eda contable, abogados y autoridades fiscales, estrictamente para cumplir con obligaciones legales.<\/li>\n  <\/ul>\n  <p>Tambi\u00e9n podremos comunicar los datos cuando sean requeridos por una autoridad competente (polic\u00eda, juzgados, administraci\u00f3n tributaria) en virtud de una orden legal v\u00e1lida.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p6\"><span class=\"num\">6<\/span>Transferencias internacionales de datos<\/h2>\n  <p>Algunos de nuestros proveedores (por ejemplo, Google, Meta, Cloudflare) pueden almacenar o tratar datos en pa\u00edses fuera del Espacio Econ\u00f3mico Europeo. En tales casos, la transferencia queda amparada por:<\/p>\n  <ul>\n    <li>Una <strong>decisi\u00f3n de adecuaci\u00f3n<\/strong> de la Comisi\u00f3n Europea, o<\/li>\n    <li>Las <strong>Cl\u00e1usulas Contractuales Tipo<\/strong> (SCC) adoptadas por la Comisi\u00f3n Europea, con las medidas t\u00e9cnicas y organizativas adicionales que procedan.<\/li>\n  <\/ul>\n  <div class=\"kstory-priv-note\"><strong>Nota sobre proveedores coreanos:<\/strong> los productos de pre-orden y reposici\u00f3n de stock se adquieren a distribuidores autorizados en Corea del Sur. Sin embargo, <strong>tus datos personales no se comparten con esos distribuidores<\/strong> \u2014 solo reciben el volumen agregado del pedido y la direcci\u00f3n de nuestro almac\u00e9n de M\u00e1laga.<\/div>\n\n  <h2 class=\"sec\" id=\"es-p7\"><span class=\"num\">7<\/span>Tus derechos<\/h2>\n  <p>En virtud del RGPD, dispones de los siguientes derechos sobre tus datos personales:<\/p>\n  <div class=\"kstory-rights\">\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\udc41\ufe0f<\/span> Acceso<\/h4><p>Conocer qu\u00e9 datos tenemos sobre ti.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u270f\ufe0f<\/span> Rectificaci\u00f3n<\/h4><p>Corregir datos inexactos o desactualizados.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\uddd1\ufe0f<\/span> Supresi\u00f3n<\/h4><p>\"Derecho al olvido\" \u2014 borrar tus datos cuando ya no sean necesarios.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u23f8\ufe0f<\/span> Limitaci\u00f3n<\/h4><p>Limitar el tratamiento en determinadas circunstancias.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\udce6<\/span> Portabilidad<\/h4><p>Recibir tus datos en un formato portable.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83d\uded1<\/span> Oposici\u00f3n<\/h4><p>Oponerte al tratamiento basado en inter\u00e9s leg\u00edtimo o marketing directo.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\ud83e\udd16<\/span> Decisiones automatizadas<\/h4><p>No ser objeto de decisiones basadas \u00fanicamente en tratamiento automatizado con efectos significativos.<\/p><\/div>\n    <div class=\"kstory-right\"><h4><span class=\"ico\">\u21a9\ufe0f<\/span> Retirar consentimiento<\/h4><p>En cualquier momento, sin afectar al tratamiento l\u00edcito previo.<\/p><\/div>\n  <\/div>\n  <p>Para ejercer cualquiera de estos derechos, env\u00eda un email a <a href=\"mailto:info@kstoryespana.es\">info@kstoryespana.es<\/a> adjuntando una copia de un documento identificativo (DNI, NIE o pasaporte) para poder verificar tu identidad. Responderemos en un plazo de <strong>1 mes<\/strong>, prorrogable 2 meses adicionales en casos complejos.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p8\"><span class=\"num\">8<\/span>Medidas de seguridad<\/h2>\n  <p>KStory Espa\u00f1a implanta las medidas t\u00e9cnicas y organizativas apropiadas para proteger tus datos frente a p\u00e9rdida, alteraci\u00f3n, acceso o comunicaci\u00f3n no autorizados, incluyendo:<\/p>\n  <ul>\n    <li>Cifrado HTTPS (TLS) en la totalidad del sitio web.<\/li>\n    <li>Firewalls, parches de seguridad peri\u00f3dicos y escaneo de malware en nuestro hosting.<\/li>\n    <li>Control de accesos bajo el principio de m\u00ednimo privilegio, con credenciales individuales.<\/li>\n    <li>Contrase\u00f1as almacenadas con hashing mediante algoritmos est\u00e1ndar del sector.<\/li>\n    <li>Copias de seguridad cifradas y con retenci\u00f3n controlada.<\/li>\n    <li>Contratos de encargo del tratamiento firmados con todos nuestros proveedores (art. 28 RGPD).<\/li>\n  <\/ul>\n  <div class=\"kstory-priv-key\"><strong>Notificaci\u00f3n de brecha:<\/strong> en el improbable caso de una violaci\u00f3n de la seguridad de los datos que pueda suponer un riesgo para tus derechos, notificaremos a la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos en un plazo de 72 horas y, cuando proceda, te informaremos directamente a ti.<\/div>\n\n  <h2 class=\"sec\" id=\"es-p9\"><span class=\"num\">9<\/span>Cookies<\/h2>\n  <p>Nuestro Sitio Web utiliza cookies propias y de terceros para garantizar su correcto funcionamiento, analizar la navegaci\u00f3n y, con tu consentimiento, mostrar contenidos personalizados. Puedes gestionar tus preferencias en cualquier momento desde el banner de cookies. Detalle completo en nuestra <a href=\"\/cookie-policy\/\">Pol\u00edtica de Cookies<\/a>.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p10\"><span class=\"num\">10<\/span>Menores de edad<\/h2>\n  <p>Nuestros servicios est\u00e1n dirigidos a <strong>personas mayores de 18 a\u00f1os<\/strong>. Los usuarios menores de esa edad no podr\u00e1n registrarse ni realizar pedidos sin la autorizaci\u00f3n expresa de un padre, madre o tutor legal. Si detectamos que hemos recogido datos de un menor sin autorizaci\u00f3n v\u00e1lida, procederemos a eliminarlos a la mayor brevedad.<\/p>\n\n  <h2 class=\"sec\" id=\"es-p11\"><span class=\"num\">11<\/span>Presentar una reclamaci\u00f3n<\/h2>\n  <p>Tienes derecho a presentar una reclamaci\u00f3n ante la autoridad de control competente, especialmente en el Estado miembro de la UE de tu residencia habitual, lugar de trabajo o lugar de la supuesta infracci\u00f3n.<\/p>\n  <div class=\"kstory-aepd\">\n    <div class=\"ico\">\ud83c\udfdb\ufe0f<\/div>\n    <div>\n      <h4>Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD)<\/h4>\n      <p>C\/ Jorge Juan 6, 28001 Madrid \u2014 <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>. Antes de presentar una reclamaci\u00f3n formal, te invitamos a escribirnos primero a <a href=\"mailto:info@kstoryespana.es\" style=\"color:#FACC15;\">info@kstoryespana.es<\/a> para intentar resolver tu inquietud.<\/p>\n    <\/div>\n  <\/div>\n\n  <h2 class=\"sec\" id=\"es-p12\"><span class=\"num\">12<\/span>Modificaciones de esta Pol\u00edtica<\/h2>\n  <p>Podremos actualizar la presente Pol\u00edtica de Privacidad para reflejar cambios en nuestros procesos de tratamiento o en la legislaci\u00f3n aplicable. Anunciaremos cualquier cambio sustancial en el Sitio Web y, cuando corresponda, por email. La versi\u00f3n vigente es la publicada en esta p\u00e1gina, con la fecha de \"\u00daltima actualizaci\u00f3n\" en la parte superior.<\/p>\n\n  <div class=\"kstory-priv-footer\">\n    <strong>K MOMENT EUROPE SL<\/strong> \u2014 CIF B22436356 \u2014 Plaza San Francisco 1, 29008 M\u00e1laga, Espa\u00f1a\n  <\/div>\n\n<\/div>\n\n<!-- ============================================ -->\n<!-- TRANSLATEPRESS LANGUAGE SWITCH -->\n<!-- ============================================ -->\n<style>\n.kstory-lang-es { display: none; }\n.kstory-lang-en { display: block; }\nhtml[lang^=\"es\"] .kstory-lang-en { display: none; }\nhtml[lang^=\"es\"] .kstory-lang-es { display: block; }\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd12 Privacy Policy How KStory Espa\u00f1a collects, uses, and protects your personal data, in full compliance with the EU GDPR and Spanish data-protection law. Last updated: 24 April 2026 \ud83d\udc64 Data Controller Company name K MOMENT EUROPE SL Trade name KStory Espa\u00f1a Tax ID (CIF) B22436356 Registered address Plaza San Francisco 1, 29008 M\u00e1laga, Spain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77559","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/comments?post=77559"}],"version-history":[{"count":0,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77559\/revisions"}],"wp:attachment":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/media?parent=77559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}