{"id":77555,"date":"2026-04-24T00:57:52","date_gmt":"2026-04-23T22:57:52","guid":{"rendered":"https:\/\/kstoryespana.com\/?page_id=77555"},"modified":"2026-04-24T01:07:06","modified_gmt":"2026-04-23T23:07:06","slug":"account-migration-guide","status":"publish","type":"page","link":"https:\/\/kstoryespana.com\/es\/account-migration-guide\/","title":{"rendered":"Gu\u00eda de Migraci\u00f3n de Cuentas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"77555\" class=\"elementor elementor-77555\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e3994 e-con-full e-flex e-con e-parent\" data-id=\"e9e3994\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c053cf0 elementor-widget elementor-widget-html\" data-id=\"c053cf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ============================================\n     KStory Espa\u00f1a \u2014 Account Migration Guide (Combined EN + ES)\n     Language auto-switches via html[lang] (TranslatePress)\n     Drop into Elementor HTML widget or WP Page (Code Editor)\n     Requires the global CSS language-switcher snippet\n============================================ -->\n\n<style>\n.kstory-migrate {\n    max-width: 1000px;\n    margin: 0 auto;\n    padding: 60px 24px;\n    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;\n    color: #1a1a2e;\n    line-height: 1.7;\n}\n\n\/* Hero *\/\n.kstory-migrate .kstory-hero {\n    text-align: center;\n    padding: 70px 24px;\n    background: linear-gradient(135deg, #0F0F2E 0%, #6B3FC2 50%, #0066cc 100%);\n    border-radius: 20px;\n    color: #fff;\n    margin-bottom: 40px;\n    position: relative;\n    overflow: hidden;\n}\n.kstory-migrate .kstory-hero::before {\n    content: '';\n    position: absolute;\n    inset: 0;\n    background:\n        radial-gradient(circle at 15% 25%, rgba(250,204,21,0.2) 0%, transparent 50%),\n        radial-gradient(circle at 85% 75%, rgba(168,85,247,0.25) 0%, transparent 50%);\n    pointer-events: none;\n}\n.kstory-migrate .kstory-badge {\n    display: inline-block;\n    background: rgba(250, 204, 21, 0.18);\n    color: #FACC15;\n    padding: 8px 20px;\n    border-radius: 20px;\n    font-size: 13px;\n    font-weight: 700;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n    margin-bottom: 16px;\n    border: 1px solid rgba(250, 204, 21, 0.4);\n    position: relative;\n    z-index: 1;\n}\n.kstory-migrate .kstory-hero h1 {\n    font-size: 48px;\n    font-weight: 900;\n    margin: 0 0 14px;\n    letter-spacing: -1px;\n    position: relative;\n    z-index: 1;\n}\n.kstory-migrate .kstory-hero .kstory-tagline {\n    font-size: 17px;\n    color: #E0E7FF;\n    max-width: 700px;\n    margin: 0 auto;\n    position: relative;\n    z-index: 1;\n}\n\n\/* Critical notice \u2014 points preservation *\/\n.kstory-critical {\n    background: linear-gradient(135deg, #FEF3C7 0%, #FDE68A 100%);\n    border: 3px solid #F59E0B;\n    border-radius: 18px;\n    padding: 36px 36px 32px;\n    margin-bottom: 44px;\n    position: relative;\n    box-shadow: 0 10px 34px rgba(245, 158, 11, 0.22);\n    display: flex;\n    gap: 24px;\n    align-items: center;\n    flex-wrap: wrap;\n}\n.kstory-critical::before {\n    content: '\u26a0\ufe0f';\n    position: absolute;\n    top: -20px;\n    left: 24px;\n    width: 44px;\n    height: 44px;\n    background: #F59E0B;\n    color: #fff;\n    border-radius: 50%;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    font-size: 22px;\n    box-shadow: 0 6px 16px rgba(245,158,11,0.4);\n}\n.kstory-critical .kstory-coin {\n    width: 110px;\n    height: 110px;\n    border-radius: 50%;\n    background: linear-gradient(135deg, #FACC15 0%, #F59E0B 100%);\n    color: #78350F;\n    font-size: 46px;\n    font-weight: 900;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: 0 8px 26px rgba(245, 158, 11, 0.45);\n    flex-shrink: 0;\n    animation: kstory-pulse 2.5s ease-in-out infinite;\n}\n@keyframes kstory-pulse {\n    0%, 100% { transform: scale(1); }\n    50% { transform: scale(1.05); }\n}\n.kstory-critical .kstory-crit-body {\n    flex: 1;\n    min-width: 260px;\n}\n.kstory-critical h2 {\n    margin: 6px 0 10px;\n    font-size: 22px;\n    font-weight: 900;\n    color: #78350F;\n    line-height: 1.3;\n}\n.kstory-critical p {\n    margin: 0;\n    color: #451a03;\n    font-size: 15px;\n    line-height: 1.6;\n}\n.kstory-critical strong { color: #78350F; }\n\n\/* Primary CTA button (big) *\/\n.kstory-primary-cta {\n    text-align: center;\n    margin: 40px 0 48px;\n}\n.kstory-primary-cta a {\n    display: inline-block;\n    background: linear-gradient(135deg, #FACC15 0%, #F59E0B 100%);\n    color: #0f0f2e !important;\n    padding: 20px 48px;\n    border-radius: 12px;\n    font-size: 18px;\n    font-weight: 900;\n    text-decoration: none;\n    letter-spacing: 0.3px;\n    box-shadow: 0 10px 30px rgba(245, 158, 11, 0.4);\n    transition: transform 0.25s ease, box-shadow 0.25s ease;\n}\n.kstory-primary-cta a:hover {\n    transform: translateY(-3px);\n    box-shadow: 0 14px 38px rgba(245, 158, 11, 0.55);\n}\n.kstory-primary-cta .kstory-cta-sub {\n    margin: 14px 0 0;\n    font-size: 14px;\n    color: #64748B;\n}\n\n\/* Section *\/\n.kstory-migrate .kstory-section {\n    margin-bottom: 48px;\n}\n.kstory-migrate .kstory-section > h2 {\n    font-size: 26px;\n    font-weight: 800;\n    color: #0066cc;\n    margin: 0 0 18px;\n    border-bottom: 3px solid #0066cc;\n    padding-bottom: 8px;\n    display: inline-block;\n}\n.kstory-migrate .kstory-section > p {\n    font-size: 15px;\n    color: #333;\n    margin: 0 0 16px;\n}\n\n\/* Step cards \u2014 vertical sequence *\/\n.kstory-steps {\n    position: relative;\n    margin-top: 28px;\n}\n.kstory-step-card {\n    position: relative;\n    padding: 24px 26px 24px 92px;\n    background: #fff;\n    border: 1px solid #E2E8F0;\n    border-radius: 14px;\n    margin-bottom: 16px;\n    box-shadow: 0 2px 10px rgba(15, 15, 46, 0.05);\n    transition: transform 0.2s ease, box-shadow 0.2s ease;\n}\n.kstory-step-card:hover {\n    transform: translateX(4px);\n    box-shadow: 0 6px 22px rgba(0, 102, 204, 0.12);\n}\n.kstory-step-card.kstory-step-final {\n    background: linear-gradient(135deg, #ECFDF5 0%, #D1FAE5 100%);\n    border-color: #10B981;\n}\n.kstory-step-card .kstory-step-num {\n    position: absolute;\n    left: 20px;\n    top: 50%;\n    transform: translateY(-50%);\n    width: 56px;\n    height: 56px;\n    border-radius: 50%;\n    background: linear-gradient(135deg, #0066cc 0%, #1e40af 100%);\n    color: #fff;\n    font-size: 22px;\n    font-weight: 900;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: 0 4px 12px rgba(0, 102, 204, 0.35);\n}\n.kstory-step-card.kstory-step-final .kstory-step-num {\n    background: linear-gradient(135deg, #10B981 0%, #059669 100%);\n    box-shadow: 0 4px 12px rgba(16, 185, 129, 0.35);\n}\n.kstory-step-card h3 {\n    margin: 0 0 8px;\n    font-size: 18px;\n    font-weight: 800;\n    color: #0F0F2E;\n}\n.kstory-step-card p {\n    margin: 0 0 10px;\n    font-size: 14.5px;\n    color: #475569;\n    line-height: 1.6;\n}\n.kstory-step-card p:last-child { margin-bottom: 0; }\n.kstory-step-card strong { color: #0F0F2E; }\n.kstory-step-card .kstory-inline-btn {\n    display: inline-block;\n    background: #0066cc;\n    color: #fff !important;\n    padding: 8px 18px;\n    border-radius: 8px;\n    font-size: 14px;\n    font-weight: 700;\n    text-decoration: none;\n    margin-top: 8px;\n    transition: background 0.2s ease;\n}\n.kstory-step-card .kstory-inline-btn:hover { background: #1e40af; }\n\n\/* Points preservation highlight *\/\n.kstory-points-highlight {\n    background: linear-gradient(135deg, #FDF4FF 0%, #FAE8FF 100%);\n    border: 2px dashed #A855F7;\n    border-radius: 16px;\n    padding: 28px 32px;\n    margin-top: 24px;\n}\n.kstory-points-highlight h3 {\n    color: #6B21A8;\n    font-size: 20px;\n    font-weight: 800;\n    margin: 0 0 12px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n}\n.kstory-points-highlight p {\n    color: #581C87;\n    font-size: 14.5px;\n    margin: 0 0 10px;\n}\n.kstory-points-highlight p:last-child { margin-bottom: 0; }\n.kstory-points-highlight strong { color: #6B21A8; }\n\n\/* Warning (what happens if you don't migrate) *\/\n.kstory-warning-box {\n    background: #FEF2F2;\n    border-left: 5px solid #991B1B;\n    border-radius: 12px;\n    padding: 24px 28px;\n    margin-top: 22px;\n}\n.kstory-warning-box h3 {\n    color: #991B1B;\n    font-size: 18px;\n    margin: 0 0 12px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n}\n.kstory-warning-box ul {\n    list-style: none;\n    padding: 0;\n    margin: 0;\n}\n.kstory-warning-box li {\n    padding: 8px 0;\n    border-bottom: 1px solid #FECACA;\n    color: #7F1D1D;\n    font-size: 14px;\n    display: flex;\n    align-items: flex-start;\n    gap: 10px;\n    line-height: 1.5;\n}\n.kstory-warning-box li:last-child { border-bottom: none; }\n.kstory-warning-box li::before {\n    content: '\u26a0';\n    color: #DC2626;\n    font-weight: 900;\n    flex-shrink: 0;\n}\n\n\/* FAQ *\/\n.kstory-faq {\n    margin-top: 22px;\n}\n.kstory-faq-item {\n    background: #F8FAFC;\n    border: 1px solid #E2E8F0;\n    border-radius: 12px;\n    padding: 20px 24px;\n    margin-bottom: 12px;\n    transition: border-color 0.2s ease;\n}\n.kstory-faq-item:hover { border-color: #0066cc; }\n.kstory-faq-item h4 {\n    margin: 0 0 8px;\n    color: #0F0F2E;\n    font-size: 16px;\n    font-weight: 800;\n    display: flex;\n    gap: 10px;\n    align-items: flex-start;\n}\n.kstory-faq-item h4 .kstory-q-mark {\n    background: #0066cc;\n    color: #fff;\n    border-radius: 50%;\n    width: 26px;\n    height: 26px;\n    min-width: 26px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    font-size: 14px;\n    font-weight: 900;\n    flex-shrink: 0;\n}\n.kstory-faq-item p {\n    margin: 0;\n    color: #475569;\n    font-size: 14px;\n    line-height: 1.6;\n    padding-left: 36px;\n}\n.kstory-faq-item strong { color: #0F0F2E; }\n\n\/* Final CTA *\/\n.kstory-cta {\n    background: linear-gradient(135deg, #0066cc 0%, #1e40af 100%);\n    color: #fff;\n    border-radius: 14px;\n    padding: 40px 32px;\n    text-align: center;\n    margin-top: 40px;\n}\n.kstory-cta h3 {\n    font-size: 24px;\n    font-weight: 800;\n    margin: 0 0 12px;\n}\n.kstory-cta p {\n    font-size: 15px;\n    margin: 0 0 22px;\n    opacity: 0.95;\n}\n.kstory-cta a {\n    display: inline-block;\n    background: #FACC15;\n    color: #0f0f2e !important;\n    padding: 14px 36px;\n    border-radius: 8px;\n    font-weight: 800;\n    text-decoration: none;\n    transition: transform 0.2s ease;\n    margin: 0 6px 8px;\n}\n.kstory-cta a.kstory-cta-secondary {\n    background: rgba(255,255,255,0.12);\n    color: #fff !important;\n    border: 1px solid rgba(255,255,255,0.3);\n}\n.kstory-cta a:hover { transform: translateY(-2px); }\n\n@media (max-width: 700px) {\n    .kstory-migrate { padding: 32px 16px; }\n    .kstory-migrate .kstory-hero { padding: 50px 20px; }\n    .kstory-migrate .kstory-hero h1 { font-size: 32px; }\n    .kstory-critical { flex-direction: column; text-align: center; padding: 34px 22px 28px; }\n    .kstory-critical h2 { font-size: 19px; }\n    .kstory-primary-cta a { padding: 18px 32px; font-size: 16px; }\n    .kstory-step-card { padding: 68px 20px 22px; }\n    .kstory-step-card .kstory-step-num {\n        position: static;\n        transform: none;\n        margin-bottom: 10px;\n    }\n    .kstory-faq-item p { padding-left: 0; }\n}\n<\/style>\n\n<!-- ===================== ENGLISH ===================== -->\n<div class=\"kstory-migrate kstory-lang-en\">\n\n    <!-- HERO -->\n    <div class=\"kstory-hero\">\n        <span class=\"kstory-badge\">\ud83d\udd04 For existing customers<\/span>\n        <h1>Account Migration Guide<\/h1>\n        <p class=\"kstory-tagline\">\n            Welcome back! If you had an account at <strong>kstoryespana.es<\/strong>,\n            follow these simple steps to activate it on our new site and <strong>keep all your K-Points<\/strong>.\n        <\/p>\n    <\/div>\n\n    <!-- CRITICAL NOTICE -->\n    <div class=\"kstory-critical\">\n        <div class=\"kstory-coin\">K\u2605<\/div>\n        <div class=\"kstory-crit-body\">\n            <h2>Your K-Points are waiting for you<\/h2>\n            <p>To <strong>keep the points<\/strong> you earned at kstoryespana.es, you <strong>must activate your account<\/strong> on the new site using the <strong>same email address<\/strong>. Points are only transferred to activated accounts.<\/p>\n        <\/div>\n    <\/div>\n\n    <!-- PRIMARY CTA -->\n    <div class=\"kstory-primary-cta\">\n        <a href=\"\/my-account\/\">\ud83d\ude80 Start Account Migration \u2192<\/a>\n        <p class=\"kstory-cta-sub\">Takes less than 2 minutes \u2014 you just need your old email.<\/p>\n    <\/div>\n\n    <!-- HOW IT WORKS -->\n    <section class=\"kstory-section\">\n        <h2>How it works \u2014 4 simple steps<\/h2>\n        <p>The whole process is fast, free, and only requires the email address you used on kstoryespana.es.<\/p>\n\n        <div class=\"kstory-steps\">\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">1<\/div>\n                <h3>Go to the login page<\/h3>\n                <p>Visit our new login page \u2014 at the top you'll find the <strong>account activation form<\/strong> specifically for previous kstoryespana.es customers.<\/p>\n                <a href=\"\/my-account\/\" class=\"kstory-inline-btn\">Open Login Page \u2192<\/a>\n            <\/div>\n\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">2<\/div>\n                <h3>Enter your old email address<\/h3>\n                <p>Type the <strong>same email address<\/strong> you used on kstoryespana.es into the activation form and submit. This is how we match your account.<\/p>\n                <p style=\"font-style:italic; color:#64748B; font-size:13.5px;\">\ud83d\udca1 Make sure you have access to the inbox \u2014 we'll send you an email there.<\/p>\n            <\/div>\n\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">3<\/div>\n                <h3>Check your email<\/h3>\n                <p>You'll receive an <strong>activation email<\/strong> within a few minutes. Click the link inside to verify it's you. If you don't see it, check your <strong>spam \/ promotions folder<\/strong>.<\/p>\n            <\/div>\n\n            <div class=\"kstory-step-card kstory-step-final\">\n                <div class=\"kstory-step-num\">4<\/div>\n                <h3>Set your new password \u2014 done! \u2705<\/h3>\n                <p>Set a new password for your account on the new site. That's it! Your <strong>order history and K-Points are preserved<\/strong>, and you're ready to shop again.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- POINTS PRESERVATION -->\n    <section class=\"kstory-section\">\n        <h2>About your K-Points<\/h2>\n\n        <div class=\"kstory-points-highlight\">\n            <h3>\ud83d\udc8e 100% of your points are preserved<\/h3>\n            <p>Every K-Point you earned at kstoryespana.es is safely stored and will be <strong>transferred in full<\/strong> to your new account once you activate it using the same email.<\/p>\n            <p><strong>Transfer deadline:<\/strong> points will be visible in your new dashboard by <strong>May 30, 2026<\/strong>.<\/p>\n            <p style=\"font-size: 13.5px; font-style: italic;\">If you don't see your points after May 30, write to <strong>info@kstoryespana.es<\/strong> with your previous account email and we'll resolve it immediately.<\/p>\n        <\/div>\n\n        <div class=\"kstory-warning-box\">\n            <h3>\ud83d\udeab What happens if you don't migrate<\/h3>\n            <ul>\n                <li><strong>Your K-Points cannot be transferred<\/strong> to the new site \u2014 they stay linked to your inactive old account.<\/li>\n                <li>You cannot place orders on <strong>kstoryespana.com<\/strong> until your account is activated.<\/li>\n                <li>Order history from kstoryespana.es won't be visible in your new dashboard.<\/li>\n                <li>Any pending discounts or loyalty rewards will not carry over.<\/li>\n            <\/ul>\n        <\/div>\n    <\/section>\n\n    <!-- FAQ -->\n    <section class=\"kstory-section\">\n        <h2>Frequently Asked Questions<\/h2>\n\n        <div class=\"kstory-faq\">\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>Do I need my old password to migrate?<\/h4>\n                <p><strong>No.<\/strong> You don't need your old password. The activation only requires your old email address \u2014 then you'll set a completely new password on the new site.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>What if I use a different email on the new site?<\/h4>\n                <p>Your points won't be transferred automatically. Points are matched by email \u2014 so you <strong>must use the same email address<\/strong> you had on kstoryespana.es. If you no longer have access to that email, write to <strong>info@kstoryespana.es<\/strong> and we'll help.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>I didn't receive the activation email. What now?<\/h4>\n                <p>First, check your <strong>spam \/ promotions folder<\/strong>. If it's not there after 10 minutes, try the activation form again with the exact same email. Still nothing? Contact us at <strong>info@kstoryespana.es<\/strong> with the email you used, and we'll resend it manually.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>Is there a deadline to migrate?<\/h4>\n                <p>Point transfers are completed automatically <strong>before May 30, 2026<\/strong>. We recommend activating your account as soon as possible so everything is ready when you want to place your next order.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>Is kstoryespana.es still working?<\/h4>\n                <p>The old site will be phased out. <strong>All new orders go through kstoryespana.com<\/strong> starting May 1, 2026. Please migrate your account before placing your next order.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- FINAL CTA -->\n    <div class=\"kstory-cta\">\n        <h3>Ready to activate your account?<\/h3>\n        <p>Two minutes of your time \u2014 and your points are ready to use on the new site.<\/p>\n        <a href=\"\/my-account\/\">\ud83d\ude80 Start Migration Now<\/a>\n        <a href=\"mailto:info@kstoryespana.es\" class=\"kstory-cta-secondary\">Need help? Email us<\/a>\n    <\/div>\n\n<\/div>\n\n<!-- ===================== ESPA\u00d1OL ===================== -->\n<div class=\"kstory-migrate kstory-lang-es\">\n\n    <!-- HERO -->\n    <div class=\"kstory-hero\">\n        <span class=\"kstory-badge\">\ud83d\udd04 Para clientes existentes<\/span>\n        <h1>Gu\u00eda de Migraci\u00f3n de Cuenta<\/h1>\n        <p class=\"kstory-tagline\">\n            \u00a1Te damos la bienvenida de vuelta! Si ten\u00edas cuenta en <strong>kstoryespana.es<\/strong>,\n            sigue estos pasos sencillos para activarla en nuestro nuevo sitio y <strong>mantener todos tus K-Points<\/strong>.\n        <\/p>\n    <\/div>\n\n    <!-- AVISO CR\u00cdTICO -->\n    <div class=\"kstory-critical\">\n        <div class=\"kstory-coin\">K\u2605<\/div>\n        <div class=\"kstory-crit-body\">\n            <h2>Tus K-Points te est\u00e1n esperando<\/h2>\n            <p>Para <strong>conservar los puntos<\/strong> que acumulaste en kstoryespana.es, <strong>debes activar tu cuenta<\/strong> en el nuevo sitio usando la <strong>misma direcci\u00f3n de email<\/strong>. Los puntos solo se transfieren a cuentas activadas.<\/p>\n        <\/div>\n    <\/div>\n\n    <!-- CTA PRINCIPAL -->\n    <div class=\"kstory-primary-cta\">\n        <a href=\"\/my-account\/\">\ud83d\ude80 Iniciar Migraci\u00f3n de Cuenta \u2192<\/a>\n        <p class=\"kstory-cta-sub\">Tarda menos de 2 minutos \u2014 solo necesitas tu email antiguo.<\/p>\n    <\/div>\n\n    <!-- C\u00d3MO FUNCIONA -->\n    <section class=\"kstory-section\">\n        <h2>C\u00f3mo funciona \u2014 4 pasos sencillos<\/h2>\n        <p>Todo el proceso es r\u00e1pido, gratuito y solo requiere la direcci\u00f3n de email que usaste en kstoryespana.es.<\/p>\n\n        <div class=\"kstory-steps\">\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">1<\/div>\n                <h3>Ve a la p\u00e1gina de inicio de sesi\u00f3n<\/h3>\n                <p>Visita nuestra nueva p\u00e1gina de login \u2014 en la parte superior encontrar\u00e1s el <strong>formulario de activaci\u00f3n de cuenta<\/strong> espec\u00edfico para antiguos clientes de kstoryespana.es.<\/p>\n                <a href=\"\/my-account\/\" class=\"kstory-inline-btn\">Abrir P\u00e1gina de Login \u2192<\/a>\n            <\/div>\n\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">2<\/div>\n                <h3>Introduce tu antigua direcci\u00f3n de email<\/h3>\n                <p>Escribe la <strong>misma direcci\u00f3n de email<\/strong> que usabas en kstoryespana.es en el formulario de activaci\u00f3n y env\u00edala. As\u00ed vinculamos tu cuenta.<\/p>\n                <p style=\"font-style:italic; color:#64748B; font-size:13.5px;\">\ud83d\udca1 Aseg\u00farate de tener acceso a esa bandeja de entrada \u2014 te enviaremos un email all\u00ed.<\/p>\n            <\/div>\n\n            <div class=\"kstory-step-card\">\n                <div class=\"kstory-step-num\">3<\/div>\n                <h3>Revisa tu email<\/h3>\n                <p>Recibir\u00e1s un <strong>email de activaci\u00f3n<\/strong> en pocos minutos. Haz clic en el enlace para verificar que eres t\u00fa. Si no lo ves, revisa tu carpeta de <strong>spam \/ promociones<\/strong>.<\/p>\n            <\/div>\n\n            <div class=\"kstory-step-card kstory-step-final\">\n                <div class=\"kstory-step-num\">4<\/div>\n                <h3>Establece tu nueva contrase\u00f1a \u2014 \u00a1listo! \u2705<\/h3>\n                <p>Configura una nueva contrase\u00f1a para tu cuenta en el nuevo sitio. \u00a1Eso es todo! Tu <strong>historial de pedidos y K-Points se conservan<\/strong>, y ya puedes comprar de nuevo.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- PRESERVACI\u00d3N DE PUNTOS -->\n    <section class=\"kstory-section\">\n        <h2>Sobre tus K-Points<\/h2>\n\n        <div class=\"kstory-points-highlight\">\n            <h3>\ud83d\udc8e El 100% de tus puntos se conservan<\/h3>\n            <p>Cada K-Point que ganaste en kstoryespana.es est\u00e1 almacenado de forma segura y se <strong>transferir\u00e1 \u00edntegramente<\/strong> a tu nueva cuenta una vez la actives con el mismo email.<\/p>\n            <p><strong>Fecha l\u00edmite de transferencia:<\/strong> los puntos ser\u00e1n visibles en tu nuevo panel antes del <strong>30 de mayo de 2026<\/strong>.<\/p>\n            <p style=\"font-size: 13.5px; font-style: italic;\">Si no ves tus puntos tras el 30 de mayo, escribe a <strong>info@kstoryespana.es<\/strong> con el email de tu cuenta anterior y lo resolveremos de inmediato.<\/p>\n        <\/div>\n\n        <div class=\"kstory-warning-box\">\n            <h3>\ud83d\udeab Qu\u00e9 ocurre si no migras<\/h3>\n            <ul>\n                <li><strong>Tus K-Points no podr\u00e1n transferirse<\/strong> al nuevo sitio \u2014 quedar\u00e1n vinculados a tu antigua cuenta inactiva.<\/li>\n                <li>No podr\u00e1s realizar pedidos en <strong>kstoryespana.com<\/strong> hasta activar tu cuenta.<\/li>\n                <li>El historial de pedidos de kstoryespana.es no ser\u00e1 visible en tu nuevo panel.<\/li>\n                <li>Cualquier descuento pendiente o recompensa de fidelidad no se trasladar\u00e1.<\/li>\n            <\/ul>\n        <\/div>\n    <\/section>\n\n    <!-- FAQ -->\n    <section class=\"kstory-section\">\n        <h2>Preguntas frecuentes<\/h2>\n\n        <div class=\"kstory-faq\">\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>\u00bfNecesito mi contrase\u00f1a antigua para migrar?<\/h4>\n                <p><strong>No.<\/strong> No necesitas tu contrase\u00f1a antigua. La activaci\u00f3n solo requiere tu antigua direcci\u00f3n de email \u2014 despu\u00e9s establecer\u00e1s una contrase\u00f1a completamente nueva en el nuevo sitio.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>\u00bfY si uso un email distinto en el nuevo sitio?<\/h4>\n                <p>Tus puntos no se transferir\u00e1n autom\u00e1ticamente. Los puntos se vinculan por email \u2014 as\u00ed que <strong>debes usar la misma direcci\u00f3n de email<\/strong> que ten\u00edas en kstoryespana.es. Si ya no tienes acceso a ese email, escribe a <strong>info@kstoryespana.es<\/strong> y te ayudaremos.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>No he recibido el email de activaci\u00f3n. \u00bfQu\u00e9 hago?<\/h4>\n                <p>Primero revisa tu carpeta de <strong>spam \/ promociones<\/strong>. Si no est\u00e1 all\u00ed tras 10 minutos, prueba el formulario de activaci\u00f3n de nuevo con el mismo email exacto. \u00bfSigue sin llegar? Cont\u00e1ctanos en <strong>info@kstoryespana.es<\/strong> con el email que usaste y te lo reenviaremos manualmente.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>\u00bfHay fecha l\u00edmite para migrar?<\/h4>\n                <p>Las transferencias de puntos se completan autom\u00e1ticamente <strong>antes del 30 de mayo de 2026<\/strong>. Recomendamos activar tu cuenta lo antes posible para que todo est\u00e9 listo cuando quieras hacer tu pr\u00f3ximo pedido.<\/p>\n            <\/div>\n\n            <div class=\"kstory-faq-item\">\n                <h4><span class=\"kstory-q-mark\">?<\/span>\u00bfSigue funcionando kstoryespana.es?<\/h4>\n                <p>El sitio antiguo se va a desactivar. <strong>Todos los nuevos pedidos se realizan a trav\u00e9s de kstoryespana.com<\/strong> a partir del 1 de mayo de 2026. Por favor, migra tu cuenta antes de hacer tu pr\u00f3ximo pedido.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- CTA FINAL -->\n    <div class=\"kstory-cta\">\n        <h3>\u00bfListo para activar tu cuenta?<\/h3>\n        <p>Dos minutos de tu tiempo \u2014 y tus puntos estar\u00e1n listos para usar en el nuevo sitio.<\/p>\n        <a href=\"\/my-account\/\">\ud83d\ude80 Iniciar migraci\u00f3n ahora<\/a>\n        <a href=\"mailto:info@kstoryespana.es\" class=\"kstory-cta-secondary\">\u00bfNecesitas ayuda? Escr\u00edbenos<\/a>\n    <\/div>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd04 For existing customers Account Migration Guide Welcome back! If you had an account at kstoryespana.es, follow these simple steps to activate it on our new site and keep all your K-Points. K\u2605 Your K-Points are waiting for you To keep the points you earned at kstoryespana.es, you must activate your account on the new [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77555","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/comments?post=77555"}],"version-history":[{"count":0,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77555\/revisions"}],"wp:attachment":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/media?parent=77555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}