{"id":77552,"date":"2026-04-24T00:28:35","date_gmt":"2026-04-23T22:28:35","guid":{"rendered":"https:\/\/kstoryespana.com\/?page_id=77552"},"modified":"2026-04-24T00:36:31","modified_gmt":"2026-04-23T22:36:31","slug":"pre-order-policy","status":"publish","type":"page","link":"https:\/\/kstoryespana.com\/es\/pre-order-policy\/","title":{"rendered":"Pol\u00edtica de Pre-pedido"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"77552\" class=\"elementor elementor-77552\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3d710 e-con-full e-flex e-con e-parent\" data-id=\"eb3d710\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-558ea88 elementor-widget elementor-widget-html\" data-id=\"558ea88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ============================================\n     KStory Espa\u00f1a \u2014 Pre-Order Policy (Combined EN + ES)\n     Language auto-switches via html[lang] (TranslatePress)\n     Drop into Elementor HTML widget or WP Page (Code Editor)\n     Requires the global CSS language-switcher snippet\n============================================ -->\n\n<style>\n.kstory-preorder {\n    max-width: 1000px;\n    margin: 0 auto;\n    padding: 60px 24px;\n    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;\n    color: #1a1a2e;\n    line-height: 1.7;\n}\n\n\/* Hero *\/\n.kstory-preorder .kstory-hero {\n    text-align: center;\n    padding: 70px 24px;\n    background: linear-gradient(135deg, #0F0F2E 0%, #6B3FC2 55%, #0066cc 100%);\n    border-radius: 20px;\n    color: #fff;\n    margin-bottom: 40px;\n    position: relative;\n    overflow: hidden;\n}\n.kstory-preorder .kstory-hero::before {\n    content: '';\n    position: absolute;\n    inset: 0;\n    background:\n        radial-gradient(circle at 15% 20%, rgba(250,204,21,0.2) 0%, transparent 50%),\n        radial-gradient(circle at 85% 80%, rgba(168,85,247,0.25) 0%, transparent 55%);\n    pointer-events: none;\n}\n.kstory-preorder .kstory-badge {\n    display: inline-block;\n    background: rgba(250, 204, 21, 0.18);\n    color: #FACC15;\n    padding: 8px 20px;\n    border-radius: 20px;\n    font-size: 13px;\n    font-weight: 700;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n    margin-bottom: 16px;\n    border: 1px solid rgba(250, 204, 21, 0.4);\n    position: relative;\n    z-index: 1;\n}\n.kstory-preorder .kstory-hero h1 {\n    font-size: 48px;\n    font-weight: 900;\n    margin: 0 0 14px;\n    letter-spacing: -1px;\n    position: relative;\n    z-index: 1;\n}\n.kstory-preorder .kstory-hero .kstory-tagline {\n    font-size: 17px;\n    color: #E0E7FF;\n    max-width: 680px;\n    margin: 0 auto;\n    position: relative;\n    z-index: 1;\n}\n\n\/* Summary card *\/\n.kstory-summary {\n    background: linear-gradient(135deg, #EFF6FF 0%, #DBEAFE 100%);\n    border-left: 6px solid #0066cc;\n    border-radius: 12px;\n    padding: 24px 28px;\n    margin-bottom: 40px;\n    display: flex;\n    align-items: center;\n    gap: 20px;\n    flex-wrap: wrap;\n}\n.kstory-summary .kstory-sum-icon {\n    font-size: 42px;\n    flex-shrink: 0;\n}\n.kstory-summary h3 {\n    margin: 0 0 6px;\n    color: #0F0F2E;\n    font-size: 19px;\n    font-weight: 800;\n}\n.kstory-summary p {\n    margin: 0;\n    color: #1e3a8a;\n    font-size: 15px;\n}\n.kstory-summary strong { color: #0F0F2E; }\n\n\/* Section *\/\n.kstory-preorder .kstory-section {\n    margin-bottom: 48px;\n}\n.kstory-preorder .kstory-section > h2 {\n    font-size: 26px;\n    font-weight: 800;\n    color: #0066cc;\n    margin: 0 0 16px;\n    border-bottom: 3px solid #0066cc;\n    padding-bottom: 8px;\n    display: inline-block;\n}\n.kstory-preorder .kstory-section > p {\n    font-size: 15px;\n    color: #333;\n    margin: 0 0 16px;\n}\n\n\/* Official sources grid *\/\n.kstory-sources {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));\n    gap: 14px;\n    margin-top: 20px;\n}\n.kstory-source {\n    background: #fff;\n    border: 2px solid #E2E8F0;\n    border-radius: 10px;\n    padding: 18px 14px;\n    text-align: center;\n    transition: transform 0.3s ease, border-color 0.3s ease;\n}\n.kstory-source:hover {\n    transform: translateY(-3px);\n    border-color: #0066cc;\n}\n.kstory-source .kstory-src-icon {\n    font-size: 28px;\n    margin-bottom: 8px;\n    display: block;\n}\n.kstory-source h4 {\n    margin: 0;\n    font-size: 13px;\n    font-weight: 700;\n    color: #0F0F2E;\n    line-height: 1.3;\n}\n.kstory-source.kstory-fast {\n    background: linear-gradient(135deg, #ECFDF5 0%, #D1FAE5 100%);\n    border-color: #10B981;\n}\n.kstory-source.kstory-slow {\n    background: linear-gradient(135deg, #FEF3C7 0%, #FDE68A 100%);\n    border-color: #F59E0B;\n}\n\n\/* Timeline - vertical flow *\/\n.kstory-flow {\n    position: relative;\n    margin-top: 28px;\n}\n.kstory-flow-item {\n    position: relative;\n    padding: 22px 26px 22px 88px;\n    background: #fff;\n    border: 1px solid #E2E8F0;\n    border-radius: 14px;\n    margin-bottom: 16px;\n    box-shadow: 0 2px 10px rgba(15, 15, 46, 0.05);\n    transition: transform 0.2s ease;\n}\n.kstory-flow-item:hover {\n    transform: translateX(4px);\n    box-shadow: 0 6px 20px rgba(0, 102, 204, 0.12);\n}\n.kstory-flow-item .kstory-flow-num {\n    position: absolute;\n    left: 20px;\n    top: 50%;\n    transform: translateY(-50%);\n    width: 52px;\n    height: 52px;\n    border-radius: 50%;\n    background: linear-gradient(135deg, #0066cc 0%, #1e40af 100%);\n    color: #fff;\n    font-size: 20px;\n    font-weight: 900;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: 0 4px 12px rgba(0, 102, 204, 0.35);\n}\n.kstory-flow-item h4 {\n    margin: 0 0 6px;\n    font-size: 16px;\n    font-weight: 800;\n    color: #0F0F2E;\n    display: flex;\n    align-items: center;\n    gap: 8px;\n    flex-wrap: wrap;\n}\n.kstory-flow-item h4 .kstory-days {\n    background: #FACC15;\n    color: #78350F;\n    padding: 2px 10px;\n    border-radius: 12px;\n    font-size: 12px;\n    font-weight: 800;\n    letter-spacing: 0.5px;\n}\n.kstory-flow-item p {\n    margin: 0;\n    font-size: 14px;\n    color: #475569;\n    line-height: 1.6;\n}\n\n\/* Gifts grid *\/\n.kstory-gifts {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));\n    gap: 16px;\n    margin-top: 24px;\n}\n.kstory-gift {\n    background: #fff;\n    border: 1px solid #E2E8F0;\n    border-radius: 12px;\n    padding: 22px;\n    position: relative;\n    transition: transform 0.3s ease, box-shadow 0.3s ease;\n}\n.kstory-gift:hover {\n    transform: translateY(-4px);\n    box-shadow: 0 10px 28px rgba(107, 63, 194, 0.15);\n}\n.kstory-gift .kstory-gift-icon {\n    font-size: 32px;\n    margin-bottom: 10px;\n    display: block;\n}\n.kstory-gift h4 {\n    margin: 0 0 8px;\n    font-size: 15px;\n    font-weight: 800;\n    color: #0F0F2E;\n}\n.kstory-gift p {\n    margin: 0;\n    font-size: 13.5px;\n    color: #475569;\n    line-height: 1.55;\n}\n\n\/* Alert \/ exception box *\/\n.kstory-alert {\n    background: #FEF3C7;\n    border-left: 5px solid #F59E0B;\n    border-radius: 10px;\n    padding: 18px 22px;\n    margin-top: 18px;\n    color: #78350F;\n    font-size: 14.5px;\n    line-height: 1.6;\n    display: flex;\n    gap: 14px;\n    align-items: flex-start;\n}\n.kstory-alert .kstory-alert-icon {\n    font-size: 22px;\n    flex-shrink: 0;\n    line-height: 1;\n}\n.kstory-alert strong { color: #78350F; }\n\n\/* No change warning (red) *\/\n.kstory-nochange {\n    background: #FEF2F2;\n    border-left: 5px solid #991B1B;\n    border-radius: 12px;\n    padding: 24px 28px;\n    margin-top: 20px;\n}\n.kstory-nochange h3 {\n    color: #991B1B;\n    font-size: 18px;\n    margin: 0 0 12px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n}\n.kstory-nochange ul {\n    list-style: none;\n    padding: 0;\n    margin: 0;\n}\n.kstory-nochange li {\n    padding: 10px 0;\n    border-bottom: 1px solid #FECACA;\n    color: #7F1D1D;\n    font-size: 14px;\n    display: flex;\n    align-items: flex-start;\n    gap: 10px;\n    line-height: 1.5;\n}\n.kstory-nochange li:last-child { border-bottom: none; }\n.kstory-nochange li::before {\n    content: '\u26a0';\n    color: #DC2626;\n    font-weight: 900;\n    flex-shrink: 0;\n}\n\n\/* Randomness highlight *\/\n.kstory-random {\n    background: linear-gradient(135deg, #FDF4FF 0%, #FAE8FF 100%);\n    border: 2px dashed #A855F7;\n    border-radius: 12px;\n    padding: 22px 26px;\n    margin-top: 18px;\n    display: flex;\n    align-items: flex-start;\n    gap: 16px;\n}\n.kstory-random .kstory-rand-icon {\n    font-size: 34px;\n    flex-shrink: 0;\n}\n.kstory-random h4 {\n    margin: 0 0 6px;\n    color: #6B21A8;\n    font-size: 16px;\n    font-weight: 800;\n}\n.kstory-random p {\n    margin: 0;\n    color: #581C87;\n    font-size: 14px;\n}\n\n\/* CTA *\/\n.kstory-cta {\n    background: linear-gradient(135deg, #0066cc 0%, #1e40af 100%);\n    color: #fff;\n    border-radius: 14px;\n    padding: 36px 32px;\n    text-align: center;\n    margin-top: 40px;\n}\n.kstory-cta h3 {\n    font-size: 22px;\n    font-weight: 800;\n    margin: 0 0 10px;\n}\n.kstory-cta p {\n    font-size: 15px;\n    margin: 0 0 20px;\n    opacity: 0.95;\n}\n.kstory-cta a {\n    display: inline-block;\n    background: #FACC15;\n    color: #0f0f2e !important;\n    padding: 12px 32px;\n    border-radius: 8px;\n    font-weight: 800;\n    text-decoration: none;\n    transition: transform 0.2s ease;\n}\n.kstory-cta a:hover { transform: translateY(-2px); }\n\n@media (max-width: 700px) {\n    .kstory-preorder { padding: 32px 16px; }\n    .kstory-preorder .kstory-hero { padding: 50px 20px; }\n    .kstory-preorder .kstory-hero h1 { font-size: 32px; }\n    .kstory-summary { flex-direction: column; text-align: center; }\n    .kstory-flow-item { padding: 60px 20px 22px; }\n    .kstory-flow-item .kstory-flow-num {\n        position: static;\n        transform: none;\n        margin-bottom: 10px;\n    }\n}\n<\/style>\n\n<!-- ===================== ENGLISH ===================== -->\n<div class=\"kstory-preorder kstory-lang-en\">\n\n    <!-- HERO -->\n    <div class=\"kstory-hero\">\n        <span class=\"kstory-badge\">Pre-Order Policy<\/span>\n        <h1>Pre-Order Policy<\/h1>\n        <p class=\"kstory-tagline\">\n            Everything you need to know about pre-ordering K-POP albums through KStory Espa\u00f1a \u2014\n            timelines, gifts, exceptions, and change rules.\n        <\/p>\n    <\/div>\n\n    <!-- SUMMARY -->\n    <div class=\"kstory-summary\">\n        <div class=\"kstory-sum-icon\">\u23f1\ufe0f<\/div>\n        <div>\n            <h3>Total estimated delivery: 15\u201318 business days (3\u20134 weeks)<\/h3>\n            <p>From the official release date in Korea to your door in Spain \u2014 <strong>100% genuine<\/strong>, sourced directly from official Korean music companies.<\/p>\n        <\/div>\n    <\/div>\n\n    <!-- OFFICIAL SOURCES -->\n    <section class=\"kstory-section\">\n        <h2>Official Sources<\/h2>\n        <p>As the official Korean music supplier to KStory, our pre-order stock comes exclusively from these authorized companies:<\/p>\n\n        <div class=\"kstory-sources\">\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83c\udfa4<\/span>\n                <h4>Weverse Shop<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83c\udfb8<\/span>\n                <h4>YG Select<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83d\udcab<\/span>\n                <h4>SM &amp; Store<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udf4e<\/span>\n                <h4>Apple Music<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udf0a<\/span>\n                <h4>Sound Wave<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udfb5<\/span>\n                <h4>M2U Record<\/h4>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-alert\">\n            <span class=\"kstory-alert-icon\">\u2139\ufe0f<\/span>\n            <div>\n                <strong>Arrival times to the Korean KStory Center differ by label:<\/strong><br>\n                \ud83d\udfe2 <strong>Apple Music \/ Sound Wave \/ M2U Record:<\/strong> 3\u20135 days after release.<br>\n                \ud83d\udfe1 <strong>Weverse Shop \/ YG Select \/ SM &amp; Store:<\/strong> 5\u20137 days after release.\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- PRE-ORDER PROCEDURE -->\n    <section class=\"kstory-section\">\n        <h2>Pre-Order Procedure<\/h2>\n        <p>Here's the full journey of your pre-ordered album \u2014 from the official release date in Korea to your doorstep:<\/p>\n\n        <div class=\"kstory-flow\">\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">1<\/div>\n                <h4>Pre-Order Placed <span class=\"kstory-days\">Before release<\/span><\/h4>\n                <p>This is an advance-order product reserved from official Korean music companies. Pre-orders must be placed <strong>before the official release date<\/strong> to qualify for pre-order gifts.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">2<\/div>\n                <h4>Arrival at KStory Korean Center <span class=\"kstory-days\">3\u20137 business days<\/span><\/h4>\n                <p>After the official release date, the product arrives at the KStory Center in Korea within <strong>3\u20137 business days<\/strong> (depending on the label).<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">3<\/div>\n                <h4>Inspection &amp; International Export <span class=\"kstory-days\">~1 week<\/span><\/h4>\n                <p>At the Korean Center we perform a first inspection for anomalies and verify pre-order gifts. Within a week, products are officially exported to Spain and Peru.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">4<\/div>\n                <h4>Customs Clearance &amp; Local Arrival <span class=\"kstory-days\">7 days (ES)<\/span><\/h4>\n                <p>After official import and customs clearance in the destination country, products arrive at <strong>KStory Espa\u00f1a<\/strong> (7 business days) or KStory Per\u00fa (10 business days).<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">5<\/div>\n                <h4>Re-Inspection &amp; KStory Packing <span class=\"kstory-days\">2\u20133 days<\/span><\/h4>\n                <p>Upon arrival, we re-inspect each product for anomalies and complete KStory packaging. Domestic shipping is dispatched within 2\u20133 days.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">6<\/div>\n                <h4>Delivery to Your Door <span class=\"kstory-days\">2\u20133 days<\/span><\/h4>\n                <p>Once shipped, you'll receive the product within 2\u20133 days. <strong>Total time: 15\u201318 business days (3\u20134 weeks) after the official release date.<\/strong><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- PRE-ORDER GIFTS -->\n    <section class=\"kstory-section\">\n        <h2>Pre-Order Gifts<\/h2>\n        <p>Pre-order gifts are one of the biggest reasons K-POP fans reserve in advance. Here's what you need to know:<\/p>\n\n        <div class=\"kstory-gifts\">\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83c\udf81<\/span>\n                <h4>Buy before release<\/h4>\n                <p>Pre-order gifts are only included if you purchase <strong>before the official release date<\/strong>.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udcc9<\/span>\n                <h4>Limited quantities<\/h4>\n                <p>All pre-order gifts are limited \u2014 some components may not be available even with timely pre-order.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\u26a1<\/span>\n                <h4>First press \/ Super limited \/ Rare<\/h4>\n                <p>These items often sell out at the very start of the pre-order window, even before the release date.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udd0d<\/span>\n                <h4>First-press uncertainty<\/h4>\n                <p>It's not possible to confirm in advance whether the specific pre-order gift you bought is a first-press version.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\uddbc\ufe0f<\/span>\n                <h4>Poster format<\/h4>\n                <p>For international sales, folded posters are standard. Some items ship in an unfolded tube when specifically contracted with KStory.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udce6<\/span>\n                <h4>On pack gifts<\/h4>\n                <p>Most gifts come separately, but some are bundled <strong>inside the album packaging<\/strong> (on pack).<\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-random\">\n            <div class=\"kstory-rand-icon\">\ud83c\udfb2<\/div>\n            <div>\n                <h4>Random gifts cannot be chosen<\/h4>\n                <p>Random items like photocards are exactly that \u2014 random. You cannot select which version you'll receive when placing your order.<\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-alert\" style=\"background:#FEE2E2; border-left-color:#DC2626; color:#7F1D1D;\">\n            <span class=\"kstory-alert-icon\">\ud83d\udcf5<\/span>\n            <div>\n                <strong>Video call raffles are NOT included.<\/strong> Video call events with artists are a privilege granted by the record company (Weverse Shop or YG Select) only when purchased directly through them.\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- EXCEPTIONS -->\n    <section class=\"kstory-section\">\n        <h2>Pre-Order Exceptions<\/h2>\n\n        <div class=\"kstory-flow\">\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">A<\/div>\n                <h4>Label arrival delays<\/h4>\n                <p><strong>Weverse Shop \/ YG Select \/ SM &amp; Store:<\/strong> arrive at the Korean Center 5\u20137 days after release.<br>\n                <strong>Apple Music \/ Sound Wave \/ M2U Record:<\/strong> arrive 3\u20135 days after release.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">B<\/div>\n                <h4>Oversold pre-orders \u2192 automatic cancellation<\/h4>\n                <p>If pre-orders exceed available allocation during the window, your advance reservation may be <strong>automatically cancelled<\/strong>. In that case, we'll notify you immediately and issue a full refund right away.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">C<\/div>\n                <h4>Gift component limits<\/h4>\n                <p>Some pre-order gifts may have tighter limits than the album itself \u2014 meaning certain gift components might not be included even with a valid pre-order.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- CHANGE \/ RETURN -->\n    <section class=\"kstory-section\">\n        <h2>Change or Return Policy<\/h2>\n\n        <div class=\"kstory-nochange\">\n            <h3>\ud83d\udeab Pre-Order Exchanges Are Not Accepted<\/h3>\n            <ul>\n                <li><strong>Once a pre-order is placed<\/strong>, it is automatically registered with the supplier, so <strong>exchanges are not accepted<\/strong>.<\/li>\n                <li>For bank-transfer orders, if payment is not completed within <strong>3 days<\/strong>, the order will be automatically cancelled before payment confirmation.<\/li>\n            <\/ul>\n        <\/div>\n    <\/section>\n\n    <!-- CTA -->\n    <div class=\"kstory-cta\">\n        <h3>Questions about your pre-order?<\/h3>\n        <p>We're here to help clarify anything about timelines, gifts, or cancellations.<\/p>\n        <a href=\"mailto:info@kstoryespana.es\">Contact info@kstoryespana.es \u2192<\/a>\n    <\/div>\n\n<\/div>\n\n<!-- ===================== ESPA\u00d1OL ===================== -->\n<div class=\"kstory-preorder kstory-lang-es\">\n\n    <!-- HERO -->\n    <div class=\"kstory-hero\">\n        <span class=\"kstory-badge\">Pol\u00edtica de Pre-Orden<\/span>\n        <h1>Pol\u00edtica de Pre-Orden<\/h1>\n        <p class=\"kstory-tagline\">\n            Todo lo que necesitas saber sobre la reserva anticipada de \u00e1lbumes K-POP a trav\u00e9s de KStory Espa\u00f1a \u2014\n            tiempos, regalos, excepciones y reglas de cambio.\n        <\/p>\n    <\/div>\n\n    <!-- RESUMEN -->\n    <div class=\"kstory-summary\">\n        <div class=\"kstory-sum-icon\">\u23f1\ufe0f<\/div>\n        <div>\n            <h3>Tiempo total estimado: 15\u201318 d\u00edas h\u00e1biles (3\u20134 semanas)<\/h3>\n            <p>Desde la fecha oficial de lanzamiento en Corea hasta tu puerta en Espa\u00f1a \u2014 <strong>100% originales<\/strong>, adquiridos directamente de las compa\u00f1\u00edas oficiales de m\u00fasica coreana.<\/p>\n        <\/div>\n    <\/div>\n\n    <!-- FUENTES OFICIALES -->\n    <section class=\"kstory-section\">\n        <h2>Fuentes Oficiales<\/h2>\n        <p>Como la empresa oficial de m\u00fasica coreana que suministra a KSTORY, nuestro stock de pre-orden proviene exclusivamente de estas compa\u00f1\u00edas autorizadas:<\/p>\n\n        <div class=\"kstory-sources\">\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83c\udfa4<\/span>\n                <h4>Weverse Shop<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83c\udfb8<\/span>\n                <h4>YG Select<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-slow\">\n                <span class=\"kstory-src-icon\">\ud83d\udcab<\/span>\n                <h4>SM &amp; Store<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udf4e<\/span>\n                <h4>Apple Music<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udf0a<\/span>\n                <h4>Sound Wave<\/h4>\n            <\/div>\n            <div class=\"kstory-source kstory-fast\">\n                <span class=\"kstory-src-icon\">\ud83c\udfb5<\/span>\n                <h4>M2U Record<\/h4>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-alert\">\n            <span class=\"kstory-alert-icon\">\u2139\ufe0f<\/span>\n            <div>\n                <strong>Los tiempos de llegada al Centro KStory de Corea var\u00edan seg\u00fan el sello:<\/strong><br>\n                \ud83d\udfe2 <strong>Apple Music \/ Sound Wave \/ M2U Record:<\/strong> 3\u20135 d\u00edas tras el lanzamiento.<br>\n                \ud83d\udfe1 <strong>Weverse Shop \/ YG Select \/ SM &amp; Store:<\/strong> 5\u20137 d\u00edas tras el lanzamiento.\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- PROCEDIMIENTO DE PRE-ORDEN -->\n    <section class=\"kstory-section\">\n        <h2>Procedimiento de Pre-Orden<\/h2>\n        <p>Este es el recorrido completo de tu \u00e1lbum pre-ordenado \u2014 desde la fecha oficial de lanzamiento en Corea hasta tu puerta:<\/p>\n\n        <div class=\"kstory-flow\">\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">1<\/div>\n                <h4>Pre-Orden realizada <span class=\"kstory-days\">Antes del lanzamiento<\/span><\/h4>\n                <p>Este es un producto de venta que recibe pedido anticipado de la compa\u00f1\u00eda oficial de ventas de discos. Las pre-\u00f3rdenes deben realizarse <strong>antes de la fecha oficial de lanzamiento<\/strong> para tener derecho a regalos de pre-orden.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">2<\/div>\n                <h4>Llegada al Centro KStory en Corea <span class=\"kstory-days\">3\u20137 d\u00edas h\u00e1biles<\/span><\/h4>\n                <p>Si la fecha de lanzamiento oficial est\u00e1 marcada para pre-orden, el producto llegar\u00e1 al Centro KSTORY en Corea al menos de <strong>3 a 7 d\u00edas h\u00e1biles<\/strong> despu\u00e9s de la fecha oficial.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">3<\/div>\n                <h4>Inspecci\u00f3n y Exportaci\u00f3n Internacional <span class=\"kstory-days\">~1 semana<\/span><\/h4>\n                <p>Tras la primera inspecci\u00f3n por anomal\u00edas y verificaci\u00f3n de regalos de pre-orden en el Centro KSTORY en Corea, se exporta oficialmente a pa\u00edses internacionales como Espa\u00f1a y Per\u00fa en el plazo de una semana.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">4<\/div>\n                <h4>Aduanas y Llegada Local <span class=\"kstory-days\">7 d\u00edas (ES)<\/span><\/h4>\n                <p>Los productos de pre-orden enviados al pa\u00eds se entregan a la Oficina de KSTORY (<strong>KStory Espa\u00f1a<\/strong>, 7 d\u00edas h\u00e1biles; KStory Per\u00fa, 10 d\u00edas h\u00e1biles) tras realizarse los tr\u00e1mites oficiales de importaci\u00f3n y aduana.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">5<\/div>\n                <h4>Re-inspecci\u00f3n y Embalaje KStory <span class=\"kstory-days\">2\u20133 d\u00edas<\/span><\/h4>\n                <p>Tras llegar al pa\u00eds correspondiente (Espa\u00f1a, Per\u00fa), volvemos a inspeccionar el producto en busca de anomal\u00edas y completamos el embalaje KSTORY. La entrega nacional se realiza dentro de 2\u20133 d\u00edas.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">6<\/div>\n                <h4>Entrega en tu puerta <span class=\"kstory-days\">2\u20133 d\u00edas<\/span><\/h4>\n                <p>Puedes recibir el producto dentro de 2\u20133 d\u00edas despu\u00e9s del env\u00edo. <strong>Total: 15\u201318 d\u00edas h\u00e1biles (3\u20134 semanas) tras la fecha oficial de lanzamiento.<\/strong><\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- REGALOS DE PRE-ORDEN -->\n    <section class=\"kstory-section\">\n        <h2>Regalos de Pre-Orden<\/h2>\n        <p>Los regalos de pre-orden son uno de los grandes atractivos para los fans del K-POP. Esto es lo que debes saber:<\/p>\n\n        <div class=\"kstory-gifts\">\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83c\udf81<\/span>\n                <h4>Comprar antes del lanzamiento<\/h4>\n                <p>Los regalos de pre-orden solo se incluyen si compras <strong>antes de la fecha de lanzamiento<\/strong>.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udcc9<\/span>\n                <h4>Cantidades limitadas<\/h4>\n                <p>Todos los regalos est\u00e1n siempre limitados \u2014 algunos componentes pueden no estar incluidos incluso con la pre-orden a tiempo.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\u26a1<\/span>\n                <h4>Primera impresi\u00f3n \/ S\u00faper limitada \/ Rara<\/h4>\n                <p>Estos art\u00edculos suelen agotarse al comienzo de la pre-orden, incluso antes de la fecha de lanzamiento.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udd0d<\/span>\n                <h4>Incertidumbre de primera impresi\u00f3n<\/h4>\n                <p>No es posible comprobar de antemano si los regalos de pre-orden que compraste est\u00e1n incluidos en la primera impresi\u00f3n.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\uddbc\ufe0f<\/span>\n                <h4>Formato del p\u00f3ster<\/h4>\n                <p>Para ventas internacionales, el p\u00f3ster plegable es el est\u00e1ndar b\u00e1sico. Algunos productos se entregan en tubo no doblado por un contrato espec\u00edfico con KSTORY.<\/p>\n            <\/div>\n            <div class=\"kstory-gift\">\n                <span class=\"kstory-gift-icon\">\ud83d\udce6<\/span>\n                <h4>Regalos On pack<\/h4>\n                <p>La mayor\u00eda de regalos se incluyen por separado, pero algunos se incluyen <strong>dentro del paquete del \u00e1lbum<\/strong> (on pack).<\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-random\">\n            <div class=\"kstory-rand-icon\">\ud83c\udfb2<\/div>\n            <div>\n                <h4>Los regalos Random no se pueden elegir<\/h4>\n                <p>Los art\u00edculos aleatorios (por ejemplo, tarjeta fotogr\u00e1fica aleatoria) entre los regalos de pre-orden no se pueden seleccionar al realizar el pedido.<\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"kstory-alert\" style=\"background:#FEE2E2; border-left-color:#DC2626; color:#7F1D1D;\">\n            <span class=\"kstory-alert-icon\">\ud83d\udcf5<\/span>\n            <div>\n                <strong>La rifa de videollamada con las estrellas NO se incluye.<\/strong> Es un privilegio otorgado solo cuando se compra directamente a trav\u00e9s de la compa\u00f1\u00eda discogr\u00e1fica (Weverse Shop o YG Select).\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- EXCEPCIONES -->\n    <section class=\"kstory-section\">\n        <h2>Excepciones de Pre-Orden<\/h2>\n\n        <div class=\"kstory-flow\">\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">A<\/div>\n                <h4>Retrasos seg\u00fan el sello<\/h4>\n                <p><strong>Weverse Shop \/ YG Select \/ SM &amp; Store:<\/strong> llegan al Centro Coreano 5\u20137 d\u00edas tras el lanzamiento.<br>\n                <strong>Apple Music \/ Sound Wave \/ M2U Record:<\/strong> llegan 3\u20135 d\u00edas tras el lanzamiento.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">B<\/div>\n                <h4>Pre-orden desbordada \u2192 cancelaci\u00f3n autom\u00e1tica<\/h4>\n                <p>Si las pre-\u00f3rdenes se desbordan durante el per\u00edodo, tu reserva anticipada puede <strong>cancelarse autom\u00e1ticamente<\/strong> aunque la hicieras a tiempo a trav\u00e9s de KSTORY. En ese caso te notificaremos de inmediato y emitiremos el reembolso al instante.<\/p>\n            <\/div>\n\n            <div class=\"kstory-flow-item\">\n                <div class=\"kstory-flow-num\">C<\/div>\n                <h4>L\u00edmites en los regalos<\/h4>\n                <p>Algunos regalos por pedido anticipado pueden tener l\u00edmites m\u00e1s estrictos \u2014 ciertos componentes del obsequio pueden no estar incluidos incluso con una pre-orden v\u00e1lida.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- CAMBIO \/ DEVOLUCI\u00d3N -->\n    <section class=\"kstory-section\">\n        <h2>Cambio o Devoluci\u00f3n<\/h2>\n\n        <div class=\"kstory-nochange\">\n            <h3>\ud83d\udeab No se aceptan cambios en pre-\u00f3rdenes<\/h3>\n            <ul>\n                <li>Si has reservado un producto, <strong>el pedido queda registrado autom\u00e1ticamente<\/strong>, por lo que <strong>no se aceptan cambios<\/strong>.<\/li>\n                <li>Al realizar un pedido mediante dep\u00f3sito (transferencia), la cancelaci\u00f3n antes del pago se realiza autom\u00e1ticamente si el pago no se completa dentro de los <strong>3 d\u00edas<\/strong>.<\/li>\n            <\/ul>\n        <\/div>\n    <\/section>\n\n    <!-- CTA -->\n    <div class=\"kstory-cta\">\n        <h3>\u00bfDudas sobre tu pre-orden?<\/h3>\n        <p>Estamos aqu\u00ed para resolver cualquier cuesti\u00f3n sobre tiempos, regalos o cancelaciones.<\/p>\n        <a href=\"mailto:info@kstoryespana.es\">Contactar info@kstoryespana.es \u2192<\/a>\n    <\/div>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pre-Order Policy Pre-Order Policy Everything you need to know about pre-ordering K-POP albums through KStory Espa\u00f1a \u2014 timelines, gifts, exceptions, and change rules. \u23f1\ufe0f Total estimated delivery: 15\u201318 business days (3\u20134 weeks) From the official release date in Korea to your door in Spain \u2014 100% genuine, sourced directly from official Korean music companies. Official [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77552","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/comments?post=77552"}],"version-history":[{"count":0,"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/pages\/77552\/revisions"}],"wp:attachment":[{"href":"https:\/\/kstoryespana.com\/es\/wp-json\/wp\/v2\/media?parent=77552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}